Reputon Customer Reviews App

Reputon Customer Reviews App

评论 (1,377)

整体评分
4.8
每个评分等级的数量
  • 86% 的评分是 5 星
  • 11% 的评分是 4 星
  • 2% 的评分是 3 星
  • 1% 的评分是 2 星
  • 1% 的评分是 1 星
2020年9月7日

only 1 thing if " feedback/review can be display layout can be more curated and clean. rest everything brilliant

Indiholic
印度
大约4年 人在使用应用
2019年11月17日

I gave it 4 stars for the ease in setting up. Hopeful and patient for now so just waiting on results.

Nikohl Candle Co
美国
接近4年 人在使用应用
2019年10月31日

Pros: Excellent opporunnity to discover unhappy customers and assist them. Also their negative reviews go to inbox vs. posted online.
Cons: I don't see anywhere stats on how many positive reviews were posted based on the email sent by reputon. Also, option to send a second follow up email would be great.

Glownar Aesthetics
美国
3年多 人在使用应用
编辑时间:2022年1月20日

After some service from Shopify support I got this app working well and am able to communicate with customers who are dissatisfied. and thank customers who are satisfied.

Schatzi's Hidden Treasures
美国
大约3年 人在使用应用
Reputon已回复 2022年1月20日

Dear Client,

We are very sorry you had issues with Logging In.

There was some very short maintenance work on our servers.

But we've fixed it already.

Kind regards,
Reputon Team

2020年6月7日

Functionally fantastic, catches customers that might not be fully satisfied so you can help make them happy. The email template and their own review site are not very pleasing visually, but ok. There is not a lot of guidance on setting up your URLs but it's pretty straightforward.

Antique Jewellers Ltd
英国
大约3年 人在使用应用
2020年9月12日

Great app to help build reputation among your customers old and new. Particularly helpful when you get those customers that are intent on leaving a bad review no matter how good of a service you offer.

CCELL and More
英国
大约3年 人在使用应用
编辑时间:2019年7月31日

The app works just fine. It helps to get your customers to rate your business as well as think about your services and products while you manage your store.

SmartBuyWines.com.br
巴西
接近3年 人在使用应用
2020年2月24日

So far so good we are testing this app and will let everyone know very soon how it does. So far the free start is always nice

Kitty Bunk
美国
2年多 人在使用应用
编辑时间:2020年8月19日

Handy app but came across an issue that meant that a bunch of our customers were sent a review request before they received their order. Changing the settings in admin area didn't fix this, have notified developer, but no reply as yet.

Woodruff and Co
澳大利亚
2年多 人在使用应用
编辑时间:2019年7月30日

Wanted to be able to configure all ratings across platforms and this app allows me to keep track of all!

Jeunesse Facial Aesthetics
美国
2年多 人在使用应用