評論 (1,435)

整體評分
4.8
各級評分數量
  • 86% 的評分為 5 顆星
  • 10% 的評分為 4 顆星
  • 2% 的評分為 3 顆星
  • 1% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2025年2月24日

new to this service

STYLEDWEL
美國
使用應用程式 接近6年
Reputon 已回覆 2025年2月26日

Hello,

Since you’re new to our service, we’d love to hear more about your experience.

We’ve reached out to you via email to see how we can improve and ensure you have the best experience possible. Looking forward to your feedback!

2025年1月30日

Reputon review app has been working really well for me. I like that it allows you to direct customers to review you on Trustpilot, etc. It also nice that you can set it up so it sends customers a second email if they haven't given you a review yet. Also, I recently appreciated that Reputon avoided posting an unwarranted negative review that a customer gave. The customer wanted to blame me for the slow delivery from their post office. Thankfully Reputon avoided this review which could have had a negative impact on my shop which is still in the early stages of growth.

Wesley's Treasures
美國
使用應用程式 7個月
2025年1月30日

The app stopped working correctly months ago. Now, it just sends emails to customers even when the orders haven't delivered, causing them to become frustrated, charge back their orders, and leave negative feedback on trustpilot. So you're paying for your own customers to think you scammed them, and for negative feedback. Save your money.

FabuLove
美國
使用應用程式 1年多
Reputon 已回覆 2025年1月31日

Hello,

We're sorry to hear about your experience with our app.

Following your inquiry, we investigated and confirmed that there are no issues with the "Order Tag Added" feature. We also provided you with a screencast for verification.

To help resolve this, we offered a solution via AfterShip integration, as your carrier is not supported by Shopify.

Additionally, we've reached out via email to address your concerns and are truly committed to assisting you in any way we can.

2025年1月13日

Blocked a 1 star review. Review made without contacting us to help resolve the problem first.

Myrtleford Sports and Toys
澳洲
使用應用程式 11個月
2025年1月29日

Excellent app, does what it is supposed to do, very reliable and useful

Ontario Surplus
加拿大
使用應用程式 1年多
2024年12月8日

Highly recommended, allows you to build a good reputation while fixing issues as they arise. worth the money.

TygesLtd
英國
使用應用程式 1年多
2025年1月9日

I love this app! It has helped my online tremendously! So easy to use!

✨ B.eaded E.verything by "The Croc Doc" 💕🐊
美國
使用應用程式 4個月
2025年1月14日

Great APP! sent my business to the next level

Reduced Catering
英國
使用應用程式 7個月
2025年2月11日

Great - had trouble trying to integrate trust pilot, but used this and got it linked to trust pilot so solved the problem!

Flowercomb
英國
使用應用程式 5天
2025年2月3日

thank you Reputon for avoiding negative review

easyrenew.my
馬來西亞
使用應用程式 1年多