Reputon Customer Reviews App
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Great app for getting reviews and very easy to use! I would suggest getting the standard plan at least so you can regulate how many times your customers get their emails. It would also be nice if you could manually send or block these emails for some customers as well. Overall a great app and I highly recommend!
I notice a big jump in visitors when i use this app. Now to get them to buy.Sigh... ;) Hopefully soon
Very helpful, quick to give us response to issues too. Originally went with 3 star but after sorting our issue upgraded rating.
Thanks for the review. We have just reviewed your account and it looks like your customer hit 2-3 stars in the follow-up email by accident instead of 4-5 stars and left excellent review in our own form where negative feedback is usually coming.
You should not change anything in your settings, this is very rare occasion.
Regards,
Reputon team
Its a great app. Easy to use,affordable and effective working.Easy accecable and skilled support.Recommended
I just finished the instalment of this app, i hope it works fine. I'm given it a high rating for its user-friendly features and quick click-through. It's amazing.
Thanks for the feedback! We hope that Reputon help you to get a lot of great user reviews!
It's easy to setup, I'm not too sure how it will perform but it seems solid enough to deliver results.
Thanks for the feedback! We hope that Reputon help you to get a lot of great user reviews and avoid some negative ones!
I am going to update my original 1 star review. After expressing my dissatisfaction, I received several emails. Initially, the emails were frustrating, and I seriously considered removing the app. Then I received an email from Natalie. She went above and beyond to listen to my issues, understand my frustration, but most importantly, FIX MY PROBLEM!! She helped me to set up the app to get my desired results. Now is the app perfect? No. However I am happy with how it is performing for my business. In this instance, Customer Support was the game changer. Natalie turned a bad experience into a good one, just by being attentive, understanding the issue and coming up with concrete solutions.
Hello, we are sorry to hear that you had a bad experience with our app.
The app is designed to send follow-up asking for reviews. You can add links to third-party sites like Google, Facebook, Etsy, etc. You can collect custom reviews as well by adding a link to the special form (by default this link is added). But to display these reviews, you need to install Testimonials Slider App with free plan. Or you can use any other app to display reviews.
Simply Amazing!Simply Amazing!Simply Amazing!Simply Amazing!Simply Amazing!Simply Amazing!Simply Amazing!Simply Amazing!Simply Amazing!Simply Amazing!
great app
Thank you for taking the time to leave us a review. Should you require any assistance, please don't hesitate to reach out to us anytime at info@reputon.com
works good. Perhaps, I am not sure if I'm getting subscribers because of this... I would like to know if this has an unsubscribe option.