Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of use, quick setup, and effective review collection. They appreciate its automation capabilities, which allow for gathering new reviews and gaining Google Reviews from past customers. The integration with Google and Shopify is also valued. It's seen as a crucial tool for addressing issues before a negative review is submitted. Merchants highlight the user-friendly interface and time-saving automation features. They also note its ability to increase the number of 5-star reviews and build customer trust. Many commend the excellent customer service and affordability compared to other review apps.

August 21, 2023

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The Real Deal.
Australia
30 days using the app
September 30, 2023

demande les preuves d achat les clients non pas forcement envie

La boutique à Cécé
France
About 1 hour using the app
Reputon replied October 3, 2023

Nous sommes désolés d'apprendre que vous avez eu une mauvaise expérience avec notre application. Veuillez noter que notre produit ne demande pas de preuve d'achat, il envoie des demandes d'avis aux clients qui ont commandé chez vous.

Edited May 6, 2019

Really useful! Can't wait to test it out and hopefully get som great review and less bad reviews :) Thanks.

Nordd Copenhagen
Denmark
Almost 5 years using the app
Reputon replied May 7, 2019

Thank you for your review! Hopefully, Reputon will improve your business reputation very soon!

June 6, 2019

Reputon is definitely worth installing. Automating the customer review process makes life a whole lot easier. Just confirm your settings, and let it do its thing. One less thing to think about.

Lift Gift
United States
Over 4 years using the app
Reputon replied June 16, 2019

Thanks for the feedback! We hope that Reputon help you to get a lot of great user reviews and avoid some negative ones!

September 2, 2020

It's a great application. It does exactly what we wanted. Work great. Highly recommend for any site.

Flooring Market
United States
Over 4 years using the app
September 8, 2023

Super bedienung. Viele auswahlmöglichlkeiten, Optimalter Rahmen für eine Kostenfreie anwendung

Ihlow Performance
Germany
About 1 hour using the app
Reputon replied September 11, 2023

Vielen Dank, dass Sie sich die Zeit genommen haben, uns eine Bewertung zu hinterlassen. Sollten Sie Hilfe benötigen, zögern Sie bitte nicht, uns jederzeit unter info@reputon.com zu kontaktieren

April 18, 2019

Amazing app! Helped us get reviews within a short period of time. Highly recommended if you are starting out.

Deluxe Canopy
Canada
Over 4 years using the app
Reputon replied April 20, 2019

Thank you for your review! We would recommend Reputon for all stores - big or small!

Edited April 4, 2019

I love the app. It's easy to configure, sends out an automatic email to the customers for the reviews. We have been getting a lot of great reviews. It would have been great if there was a way to disable review emails for instore purchases or change the text.

Miyar Adventures & Outfitters
United States
Almost 4 years using the app
Reputon replied April 6, 2019

Thank you very much for your feedback! We will consider adding this feature to our app.

March 4, 2019

We are using this app for barely a month but so far we are very happy . The only thing that is missing is a break down of the customers to who the email was sent . Otherwise the app id very straightforward and user friendly .

Folklore Love
Slovakia
Over 3 years using the app
Reputon replied March 19, 2019

Thank you so much for the review and the suggestion! We will definitely consider adding this feature to our app.

Edited June 6, 2019

trés bon programme je recommande vivement a tous les gens qui veulent avoir des avis sur leur site internet
il permet de cibler et de corriger directement avec les clients insatisfait, afin de pouvoir de nouveau avoir des avis positif une fois le litige réglé

Lex Natura
France
Over 3 years using the app