Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of use, quick setup, and effective review collection. They appreciate its automation capabilities, which allow for gathering new reviews and gaining Google Reviews from past customers. The integration with Google and Shopify is also valued. It's seen as a crucial tool for addressing issues before a negative review is submitted. Merchants highlight the user-friendly interface and time-saving automation features. They also note its ability to increase the number of 5-star reviews and build customer trust. Many commend the excellent customer service and affordability compared to other review apps.

Edited September 12, 2021

Finally have a way to have some control over any surprising negative reviews. Works completely in the background and is free for small storefronts like mine. Thanks Reputon.

Use It Again Parts
United States
About 2 years using the app
Reputon replied September 13, 2021

Thank you so much for the 5* review! We are happy to know our app helps to grow your business!

Reputon Team

Edited August 24, 2022

Great app, seamless and does what is says it does. Notification emails are awesome so you can followup with customers if needed. I have more customers now posting reviews than using other apps in the past. Highly recommend !

Rustic Sinks
United States
About 2 years using the app
March 18, 2021

Good functionality and seems to work well generally. Need to upgrade to get a better template with more template options.

Twisted Hops Craft Beer Shop
United Kingdom
About 2 years using the app
May 26, 2020

Excellent Control System. Would recommend to have a good way to control the feed back from your customers.

books4people
United Kingdom
About 2 years using the app
September 1, 2022

Werkt heel fijn en overzichtelijk. blij met de mailtjes van reviews wanneer er iets niet goed gaat bij een klant

LUDIQX - Love for Coffee
Netherlands
About 2 years using the app
Reputon replied September 1, 2022

Hallo,

Bedankt dat u de tijd heeft genomen om de recensie te schrijven.

Wij waarderen uw feedback. Laat het ons weten als je hulp nodig hebt!

Reputon Team

Edited June 18, 2020

THis app is great. It helps us with the reviews. The good reviews goes google and the bad goes to us.

Luksushund
Denmark
About 2 years using the app
September 16, 2023

Just downloaded app

TNA Sales & Accessories Lasting Impressions
United States
14 minutes using the app
Reputon replied September 21, 2023

Thank you for taking the time to leave us a review. Should you require any assistance, please don't hesitate to reach out to us anytime at info@reputon.com

November 2, 2022

I use this app on all my stores and I love the way it works. I get several 5+ reviews on Trustpilot every month.

The Drag Queen Closet DE
United Kingdom
About 2 years using the app
Reputon replied November 2, 2022

Hello,

Thank you for the review! We appreciate your feedback.

Let us know if you need any help by sending an email to info@reputon.com

Reputon Team

May 20, 2019

Awesome FREE APP CANT GO WRONG WITH AN APP AT THIS CLASS HELPING BUSINESS TO GROW DAILY BASIC WELDONE TEAM REPUTON

We Sell mobile Phones
United Kingdom
About 2 years using the app
May 1, 2020

Very nice function, we are using it now in Germany. It´s very good to communicate with the clients after the delivery.

expo24seven GmbH
Germany
About 2 years using the app