Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ease of use, quick setup, and effective review collection. They appreciate its automation capabilities, which allow for gathering new reviews and gaining Google Reviews from past customers. The integration with Google and Shopify is also valued. It's seen as a crucial tool for addressing issues before a negative review is submitted. Merchants highlight the user-friendly interface and time-saving automation features. They also note its ability to increase the number of 5-star reviews and build customer trust. Many commend the excellent customer service and affordability compared to other review apps.

Edited May 12, 2021

It has been really useful as a lead in to Trust Pilot. At this stage I am still using the free plan. Thanks.

HomeKit Australia
Australia
8 months using the app
February 17, 2021

So far so good! reviews are coming in - Positive and negative for us to help create a better user experience and provide a better product.

Epic. Store
Australia
8 months using the app
September 25, 2021

Really good app, great for developing a businesses reputation. Easy to use and implement. Very easy to target specific review sights.

Equiflair Saddlery
United Kingdom
8 months using the app
Reputon replied September 27, 2021

Thank you for having time to share your 5* review! We appreciate it.

Reputon Team

March 16, 2021

I use this app to help gets my customers review of our items and products. When customers leave reviews I am able to see what they are happy about or unhappy about.

Blinging Mommy Boutique
United States
8 months using the app
January 29, 2022

Reputon is a great addition to our store, exactly what i was looking for. Has helped us get several new reviews. Would be great if it was a bit more customisable (eg. you can't choose only to send for certain products), but really effective anyway.

Hyggi DK
Denmark
8 months using the app
Edited October 23, 2022

This app is awesome. I first gave a 3 star review because I hadn't tested it yet, so I couldn't say how good it is. However, I used to have good feedback from my customers but no reviews, it seemed only if a customer had a complaint they would write a review. That's why I was looking for an app that could help me get more good reviews. I have to say, I was apprehensive, but that is just me. Within the first hour after the first emails went out I had 6 new 5 star reviews and only 1, 3 star which was more the customers issue than that there was anything wrong and it never made it on the internet. I absolutely love this app and can only highly recommend it. Reputon, you guys didn't an awesome job!!! Thank you for making my life so much easier.

Oma Gisi's German Bakery
United States
8 months using the app
Reputon replied October 13, 2022

Hello,

Thank you for the review.

Please, let us know the problems you have by sending email to info@reputon.com

Thank you.

Reputon Team

Edited September 11, 2020

App works great and we had no problems installing it. It got us a lot of new reviews which has really helped our SEO.
Highly recommend!

Island Olive Oil Company
United States
7 months using the app
August 21, 2022

Was referred to this app and it hasn't disappointed me! I will certainly share this app with other small business owners.

Preparing The Way Streetwear
United States
7 months using the app
Reputon replied August 21, 2022

Dear Customer,

Thank you for having time to write the review.

We appreciate your feedback. Let us know if you need any help!

Reputon Team

December 14, 2020

It's working well for us so far. Simple idea, executed well. I'd recommend it to small businesses looking to leverage customer reviews.

LIGHTLetter
Australia
7 months using the app
June 15, 2020

great application. Thank you for making this app to help my business.
People leave great reviews now.

EarringEverything.com
United States
7 months using the app