Being able to address the negative reviews has been very handy, got to keep the customers happy. Nice work Reputon.
Hello, thank you for using Reputon. Actually, you have received a review on Facebook. Also, we have contacted you directly regarding Reputon configuration.
Nikohl Candle Co
I gave it 4 stars for the ease in setting up. Hopeful and patient for now so just waiting on results.
Pros: Excellent opporunnity to discover unhappy customers and assist them. Also their negative reviews go to inbox vs. posted online.
Cons: I don't see anywhere stats on how many positive reviews were posted based on the email sent by reputon. Also, option to send a second follow up email would be great.
Pretty easy to set up. However, I'm still a little unsure about setting up the 'link and url' section for other review sites. Can you give a better set of instructions on how I can do this? That would be helpful.
Hello, you'd need to have an account with one or multiple review sites like Trustpilot, Google my business, Yelp, etc. After that you'd need to insert a link to your business review page on those 3rd party review sites into the Reputon "URL section". Thats it!
Jacob O Ryan
Très bon site je conseille service client au top bracelet reçu dans les temps allez-y les yeux fermer
Thank you! Hopefully Reputon will boost your rating soon!
Helped me get positive reviews on multiple sites! Easy to set up and get started with. Pricing is a bit rich, would like to see a 100 emails/month for 2.99$.
Thank you! Reputon helps you make much more than it costs due to excellent seller feedback you get!
I like it a lot so far. The app is simple to use, was easy to install. The only thing is I am not sure how to find these reviews and not sure if I do get the review.
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We have used it for just one day and so far have received only a couple of reviews, we are yet to see and analyze its results and impact but all in all a nice app.
good app ! pity it is not possible to configure all in one time ! And the template of the email is not attractive.