Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and automated review collection. It's ideal for businesses aiming to boost their Google Reviews, with a widget to display all reviews. The app's ability to identify negative reviews allows for proactive response. The free package is seen as adequate for small businesses, offering a cost-effective alternative. Merchants also commend the customer service for its responsiveness and problem-solving skills.

January 5, 2022

easy to use. good ways of customizing the mails which are sent to the customers. got some reviews. but expensive for small business. maybe i will buy it later on.

Babylein
Austria
3 months using the app
Reputon replied January 5, 2022

Dear client,

Thank you for having time to write the review. We appreciate your feedback.

For a small business, you can use a Free plan that includes 50 emails/month.

Regards,
Reputon Team

Edited April 20, 2019

Not exactly what I was looking for but so far the app has been working well for the store so I will continue to use it.

MW Fashion Apparel
United States
3 months using the app
Reputon replied April 20, 2019

Thank you for your review! If you have any suggestions on how to improve the app please forward them to info@reputon.com

Edited September 30, 2019

I like it a lot so far. The app is simple to use, was easy to install. The only thing is I am not sure how to find these reviews and not sure if I do get the review.

PLAYCODE3 LLC
United States
3 months using the app
May 29, 2020

I just recently downloaded this app and I have no complaints at the moment, so I will give it 4 stars.

Melanin Diva
Germany
3 months using the app
January 1, 2022

I can't tell when a new customer is leaving a review, but otherwise, it's great. I'd love to be notified when new reviews come in, so I can respond to them quickly.

Tillage Clothing Company
United States
3 months using the app
Reputon replied January 3, 2022

Hello,

Thank you for having time to write the review.

Unfortunately, we can't track either the client who left the review. As in that case, we have to add the code to Google, Facebook, etc. to do so. But it's impossible.

Reputon Team

July 30, 2019

I was looking for mail chimp alternative and i bounce on Reputon Customer Reviews app , which has helped me reach and maintain my current customers. I will recommend to anyone interested looking at this app..

COSAM
United Kingdom
3 months using the app
Edited June 14, 2019

I just finished the instalment of this app, i hope it works fine. I'm given it a high rating for its user-friendly features and quick click-through. It's amazing.

New generation idea community book-outlet
Nigeria
2 months using the app
Reputon replied June 16, 2019

Thanks for the feedback! We hope that Reputon help you to get a lot of great user reviews!

August 12, 2021

I have only been trialing this app for a short time but so far I am I liking it. Very simple to use and set up.

Radiance Clean Beauty
Canada
2 months using the app
Reputon replied August 13, 2021

Thank you for the high rating of our app! It would be great if you share your thoughts about our app to be better and deserve a 5* review!

Reputon Team

April 26, 2020

So far so good, will update as I begin this journey with my new business! Seems like everything with this add on will help!

Walk The Walk
United States
About 2 months using the app
August 7, 2019

Just downloaded the app so I can't really give any feedback just yet. I believe it'd be better to get back to customers for an accurate feedback a few days later rather than straight away when the app is installed.

Foodie For Health - The Champ Collection
United Kingdom
About 2 months using the app