Reputon Customer Reviews App , 1,091 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly interface, easy setup, and automated review collection. It's ideal for businesses aiming to boost their Google Reviews, with a widget to display all reviews. The app's ability to identify negative reviews allows for proactive response. The free package is seen as adequate for small businesses, offering a cost-effective alternative. Merchants also commend the customer service for its responsiveness and problem-solving skills.
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Great app, however would love it to be integrated better so one can offer promotion code etc. by leaving a review.
Big thanks for your positive feedback! We're in the thick of developing this feature and aim to roll it out by year-end. We'll be sure to keep you posted!
I think it's simplified, easy access and easy to use.
Thanks a lot for sharing your thoughts! Should you require any assistance, please don't hesitate to reach out to us anytime at info@reputon.com
I see the good that this app does, but I'm not 100% clear on how to use it. Will research and delve deeper into how this works.
Thank you for taking the time to leave us a review. Our support team has already been in touch to guide you through the setup process and address any queries you might have. Should you require further assistance, please don't hesitate to reach out to us anytime at info@reputon.com. We're here to assist you whenever you need.
I can not provide a comprehensive rating at this stage as it was not used yet by customers. I do however like the what was presented and commented on by others. So for now I'm giving 4 stars.
Thank you so much for taking the time to provide us with your positive feedback! Let us know if you need any help by sending an email to info@reputon.com.
I am going to update my original 1 star review. After expressing my dissatisfaction, I received several emails. Initially, the emails were frustrating, and I seriously considered removing the app. Then I received an email from Natalie. She went above and beyond to listen to my issues, understand my frustration, but most importantly, FIX MY PROBLEM!! She helped me to set up the app to get my desired results. Now is the app perfect? No. However I am happy with how it is performing for my business. In this instance, Customer Support was the game changer. Natalie turned a bad experience into a good one, just by being attentive, understanding the issue and coming up with concrete solutions.
Hello, we are sorry to hear that you had a bad experience with our app.
The app is designed to send follow-up asking for reviews. You can add links to third-party sites like Google, Facebook, Etsy, etc. You can collect custom reviews as well by adding a link to the special form (by default this link is added). But to display these reviews, you need to install Testimonials Slider App with free plan. Or you can use any other app to display reviews.
not sure yet will test out and review again when i have had a chance to see if it works, hoping this is a good thing.
Hello,
Thank you for the review! We appreciate your feedback.
If you need any help, please send an email to info@reputon.com
Reputon Team
the is good because it provides us with the ability to address and resolve issues with clients
Thank you for the review! Our app is designed to help you gain more reviews and resolve issues with clients 1:1. If you ever need assistance or have any questions, feel free to reach out. We're here to support you!
per ora molto buono, si usa bene e non ce confusione come in moltre app
grazie
Grazie mille per la tua recensione positiva! Siamo felici che l'app stia soddisfacendo le tue aspettative e che l'utilizzo sia chiaro e senza confusione. Se hai domande o hai bisogno di ulteriore assistenza, siamo qui per aiutarti.
genial
Merci pour la critique ! Nous sommes ravis que vous la trouviez géniale. Si vous avez besoin d'aide ou avez des questions, n'hésitez pas à nous contacter.
Easy to use very helpful, i will consider a 5 star once i have used it a bit longer. A benefit for beginners.
We appreciate your feedback! 🙏If there is anything else we can do, please do not hesitate to contact us at info@reputon.com.