Overall rating
4.8
Counts per rating level
  • 85% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, easy setup, and automated review collection. It's ideal for businesses aiming to boost their Google Reviews, with a widget to display all reviews. The app's ability to identify negative reviews allows for proactive response. The free package is seen as adequate for small businesses, offering a cost-effective alternative. Merchants also commend the customer service for its responsiveness and problem-solving skills.

Edited March 11, 2020

Being able to address the negative reviews has been very handy, got to keep the customers happy. Nice work Reputon.

Terra5.0
United States
6 months using the app
Reputon replied February 13, 2020

Hello, thank you for using Reputon. Actually, you have received a review on Facebook. Also, we have contacted you directly regarding Reputon configuration.

April 19, 2019

Good app for collecting reviews from customers. It works as described and provides you a quick and easy way to address neutral or dissatisfied customers.

Clachic Styles
Jamaica
6 months using the app
Reputon replied April 20, 2019

Thank you for your review! Wish you a lot of positive feedback with Reputon!

June 16, 2019

Was happy to review you 5 stars but you wouldn't let me submit without typing. I think this is bad practice as many people are happy to review but don't want to comment. Considering reviews are your business you should be more customer focused.

Fruit Madness Ltd
New Zealand
5 months using the app
Reputon replied June 16, 2019

Thanks for the feedback! Most 3rd party review sites require some comments during the user review. Unfortunately, we can not affect that, we just point users to the right direction.

May 9, 2019

I just started using it. I am looking forward to seeing how my customers feel about the products and services I have to offer.

Mystic Bloo Wizard
United States
5 months using the app
September 1, 2019

I'm being pressed for a review before I've really had a chance to see how well it works. It's easy to set up so for that reason I've given it 4 stars, I'll update again when I've had a chance to see some results.

Collombatti Naturals
Australia
5 months using the app
December 30, 2022

I just set up the app, and hoping it will do what we want it to do by providing great testimonials for new customers to see.

The Sugar Patch
United States
4 months using the app
Reputon replied December 30, 2022

Hello,

Thank you for the review! We appreciate your feedback.

Let us know if you need any help by sending an email to info@reputon.com

Reputon Team

January 25, 2022

It´s har to understand how it works and how long takes to grow the reviews I guess I have to be patience and see what it comes

CannabiStore
Mexico
4 months using the app
Reputon replied January 25, 2022

Thank you for having time to write the review! To get more reviews, you can upload a CSV file with previous orders.

Reputon Team

July 7, 2022

Honnêtement, je n'ai rien fait. J'ai l'impression que tous les paramètres ont déjà été préétablis. Pour un débutant, c'est moins stressant en tout ça!

CoeurDvie
Canada
4 months using the app
Reputon replied July 7, 2022

Hello,

Thank you for having time to write the review. We appreciate your feedback.

Feel free to contact us at info@reputon.com if you have any questions.

Reputon Team

May 30, 2020

I just added this app to my shopify store so i hope its good! Im a little unclear as to why the google widget has to be added separately. A single package would be more user friendly.

Biofa Ireland
Ireland
4 months using the app
June 11, 2019

The App seems okay but it would be nice if there is a way to show/embed the reviews on the web site.

Fad Store EU
Bulgaria
3 months using the app
Reputon replied June 16, 2019

Thanks for the feedback! We hope that Reputon help you to get a lot of great user reviews! We have the review widget in plans for the future!