Reputon Customer Reviews App , 1,140 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its ease of use, quick setup, and effective review collection. They appreciate its automation capabilities, which allow for gathering new reviews and gaining Google Reviews from past customers. The integration with Google and Shopify is also valued. It's seen as a crucial tool for addressing issues before a negative review is submitted. Merchants highlight the user-friendly interface and time-saving automation features. They also note its ability to increase the number of 5-star reviews and build customer trust. Many commend the excellent customer service and affordability compared to other review apps.
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Just installed let me check out the outcome. However the user friendly interface is great. Good to go
Dear Sir/Madam,
Thank you for having time to write a review.
May we know the reason of 4* rather than 5*? Have you got some issues with installing or using our app?
We try to provide the best app to help your business to boost. So your detailed feedback is crucial to us and lets us know what we have to inprove.
Regards,
Reputon Team
I just finished the instalment of this app, i hope it works fine. I'm given it a high rating for its user-friendly features and quick click-through. It's amazing.
Thanks for the feedback! We hope that Reputon help you to get a lot of great user reviews!
It's easy to set up. don't know how it's working as yet. 4 stars for now. I'm waiting to see how it works.
Thanks for the feedback! We hope that Reputon help you to get a lot of great user reviews and avoid some negative ones!
The App seems okay but it would be nice if there is a way to show/embed the reviews on the web site.
Thanks for the feedback! We hope that Reputon help you to get a lot of great user reviews! We have the review widget in plans for the future!
Helped me get positive reviews on multiple sites! Easy to set up and get started with. Pricing is a bit rich, would like to see a 100 emails/month for 2.99$.
Thank you! Reputon helps you make much more than it costs due to excellent seller feedback you get!
Still experimenting the app but still now very good and possibilities ... lets see if have value in the Brazilian Market.
Nice app. I hope it will be better if the app can be installed easily and needs some improvements with the interface too.
Hi,
We would love to hear about improvements you want to see in the app. Please contact us at info@reputon.com
I am going to update my original 1 star review. After expressing my dissatisfaction, I received several emails. Initially, the emails were frustrating, and I seriously considered removing the app. Then I received an email from Natalie. She went above and beyond to listen to my issues, understand my frustration, but most importantly, FIX MY PROBLEM!! She helped me to set up the app to get my desired results. Now is the app perfect? No. However I am happy with how it is performing for my business. In this instance, Customer Support was the game changer. Natalie turned a bad experience into a good one, just by being attentive, understanding the issue and coming up with concrete solutions.
Hello, we are sorry to hear that you had a bad experience with our app.
The app is designed to send follow-up asking for reviews. You can add links to third-party sites like Google, Facebook, Etsy, etc. You can collect custom reviews as well by adding a link to the special form (by default this link is added). But to display these reviews, you need to install Testimonials Slider App with free plan. Or you can use any other app to display reviews.
Just got that app, so far seems to be good. It would be good if we could customize emails to match the branding.
I’m still trying this app no rate yet,but I’ll give a rate whenever I will be satisfied in this apps