Follow up emails to customers
Send friendly, personalized, automated follow up emails when your customers receive their orders
Find weak spot in your service
Customers respond directly to you if they are not satisfied with a product instead of leaving bad reviews on Google, Yelp, Trustpilot etc
Improve your store reviews
Happy customers are sent to a predefined review site like Google, Yelp, Trustpilot and your positive store reviews grow fast on autopilot!
About Reputon Store Reviews
Just googled your store reviews and found that you have poor or no rating on major review sites?
We are here to help! 90% of people’s buying decisions are influenced by online reviews — which only underscores the importance of publishing the opinions of your customers.
Reputon will help you dramatically improve your store ratings by working with your happy customers.
You start receiving first reviews the day Reputon app is installed.
Your Yelp / Google / Trustpilot / Facebook any other review site positive ratings will explode!
Increase revenue as your online reviews grow
How it works:
We will send a followup email to each customer when they receive your product.
If the customer is happy, the app will redirect them to a review site of your choice — such as Trust Pilot, Yelp, Site Jabber, or Reviews.io. The review link will be set in random order so you can configure which rating sources to improve first.
Unhappy customers will be directed to contact you directly about their issue so you can solve it promptly and avoid awful store reviews all over the internet!
- Fully custom automatic emails
- Add your logo to the automatic survey email
- Set the trigger for the automated email to collect feedback based on your shipping time
- Add unlimited review sites to which your happy customers will be sent
- Track your follow up emails efficiency and conversions with our built-in statistics
- Developer website
Overall rating Based on 5 reviews
Most recent reviews
So far has been great! We have add loads of great reviews and managed to resolved some closed cases! Thank you!
Black Label Grooming
Great app, A must have for anyone looking to increase their TrustPilot rating. Got over 200 5 star reviews within 24hrs and was able to deal with any customers who received a negative experience who slipped through the net. Even better it's FREE however would definitely pay for a premium version with more features.
P.S - One feature I would like is when someone fills out the negative review feedback form it sends the form to our CRM software from a Reputon email address would be great if it could come from the customer but not sure if that's even possible lol, it would just help our team with faster responses instead of copying and pasting the email ( Maybe an integration with Gorgias? and similar ) All round 5 Stars *****
Southern Sugar Bakery
This app is really fantastic. What a simple way to help boost your online review traffic and build trust. Once the easy setup was complete the app notified some previous customers and new reviews started posting. The app also helps direct less satisfied customers to complete a form that gets directly emailed to you. Cuts down chance of people posting negative reviews. Very happy with this app and would highly recommend.