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The customer service is amazing, caring, on point! The reason why I'm saying this is because I actually needed it quiiiite a few times, partly because I had custom requests, partly because they're were some bogs or I didn't understand some basic functions (the app could be a little more user-friendly). Overwall, I'm 85% satisfied, which is good!
Thank you so much for your kind words! We're thrilled to hear that our customer service has been helpful for you. We appreciate your feedback on the app's user-friendliness, and we're committed to making improvements. Cheers to the 85% satisfaction, and we'll strive to make it even better for you!
C'est une bonne application.
Nous sommes ravis que vous appréciez notre application ! Si vous avez des questions ou avez besoin d'aide supplémentaire, n'hésitez pas à nous contacter. Merci pour votre retour positif !
Super !
Je commence tout juste à l'utiliser, et je suis simplement très heureuse que mes clientes puissent y laisser leur avis.
Merci beaucoup ! Nous sommes ravis que vous commenciez à utiliser notre application et que vos clients puissent partager leurs avis. Si vous avez des questions supplémentaires ou si nous pouvons vous aider de toute autre manière, n'hésitez pas à nous contacter. Nous sommes là pour vous aider !
Could be better if the watermark can be disabled with paying extra charges without actually upgrade the plan.
Hello,
Thank you for the feedback. We will take this into consideration for our future app updates.
Regards,
Reputon Team
Great app! had a few issues to start with, but seemed to have worked out in the end, but overall great app, thanks heaps.
Hello,
Thank you for the review! We appreciate your feedback.
Let us know if you need any help by sending an email at info@reputon.com
Reputon Team
Simple app. All I wanted was a customer testimonial slider and it provides it. I wish they would allow for more customization.
Dear Customer,
Thank you for having time to share your feedback.
As per customization, we have a Custom CSS field to change layouts.
Feel free to contact us to get support!
Reputon Team
The app works well. I wish there options to modify what your customers see when they are asked to write a review. I would like the option to modify the template (e.g. remove the request for pictures). Otherwise I am happy with the app.
We appreciate you taking the time to provide us with a review. Since the picture request is optional, we will carefully consider how we can enhance the app even further. Should you require any assistance, please don't hesitate to reach out to us anytime at info@reputon.com
So far I really like it and the pricing structure seems reasonable. I also think I will get more out of it as time moves forward.
Hello,
Thank you for the review! We appreciate your feedback.
Let us know if you need any help by sending an email to info@reputon.com
Reputon Team
Having issues with it staying visible on my storefront. I got an email that i have a review but its just not showing up? Am i doing something wrong>
Hello,
Thank you for the feedback. We review your website, and it seems like the theme itself prevents fast widget loading.
Reputon Team
always lead to provide the review when we use it, seems not a good experience. The location of the testimonial seems not available to
Dear Customer,
Thank you for the review. Sorry for the inconvenience you might have had with the pop-up window.
Let us know if you have any issues with the app by sending an email to info@reputon.com
Best regards,
Reputon Team
