Reputon Testimonials Slider
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The customer service is amazing, caring, on point! The reason why I'm saying this is because I actually needed it quiiiite a few times, partly because I had custom requests, partly because they're were some bogs or I didn't understand some basic functions (the app could be a little more user-friendly). Overwall, I'm 85% satisfied, which is good!
Thank you so much for your kind words! We're thrilled to hear that our customer service has been helpful for you. We appreciate your feedback on the app's user-friendliness, and we're committed to making improvements. Cheers to the 85% satisfaction, and we'll strive to make it even better for you!
C'est une bonne application.
Nous sommes ravis que vous appréciez notre application ! Si vous avez des questions ou avez besoin d'aide supplémentaire, n'hésitez pas à nous contacter. Merci pour votre retour positif !
good
Thank you for taking the time to leave us a review. Should you require any assistance, please don't hesitate to reach out to us anytime at info@reputon.com
Super !
Je commence tout juste à l'utiliser, et je suis simplement très heureuse que mes clientes puissent y laisser leur avis.
Merci beaucoup ! Nous sommes ravis que vous commenciez à utiliser notre application et que vos clients puissent partager leurs avis. Si vous avez des questions supplémentaires ou si nous pouvons vous aider de toute autre manière, n'hésitez pas à nous contacter. Nous sommes là pour vous aider !
The app works well. I wish there options to modify what your customers see when they are asked to write a review. I would like the option to modify the template (e.g. remove the request for pictures). Otherwise I am happy with the app.
We appreciate you taking the time to provide us with a review. Since the picture request is optional, we will carefully consider how we can enhance the app even further. Should you require any assistance, please don't hesitate to reach out to us anytime at info@reputon.com
easy to use
Thank you for the positive feedback! We're delighted to hear that you find our app easy to use. If there's anything specific you think we can improve to make it a 5-star experience for you, feel free to share.
good
Thanks for the positive feedback! We're glad you found it good. If you need any assistance, please do not hesitate to contact us at info@reputon.com
had some difficulties with the widgets and reaching customer support. Help wasn't so quick as I expected. Guides could be more user friendly
Dear Sir/Madam,
We are very sorry for having an issue with our widgets.
Your Facebook reviews issue has taken more time to reproduce than we've expected and we're doing all our best to solve this problem.
Kind regards,
Reputon Team
Had some issues in the beginning but it's working beautifully now thanks to the support team. Thank you!
Hello,
We are sorry for the inconvenience.
We have already fixed the issue related to your account.
Regards,
Reputon Team
Could be better if the watermark can be disabled with paying extra charges without actually upgrade the plan.
Hello,
Thank you for the feedback. We will take this into consideration for our future app updates.
Regards,
Reputon Team