AI Request a Quote, Hide Price
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Used this for my store. Very bad experience. The system didn't show my logo or branding on emails to customers. Slow reply time via Whatsapp and when allowing their team access to my store to fix the issue, I heard nothing back for 4 weeks. Furthermore, after configuring the emails correctly and setting everything up, I didn't receive notifications when a customer had requested a quote and nearly missed a large customer. Not a good experience.
Thank you so much for taking the time to share your experience with us. We’re really sorry to hear about the issues you faced — especially with the branding not appearing in customer emails, the slow WhatsApp response, and the delay after granting us store access. That definitely isn’t the level of service we aim to provide 😔.
We completely understand how important timely notifications and smooth communication are, especially when it comes to potential customers and sales. Missing a quote request is the last thing any merchant should worry about, and we truly apologize for the inconvenience caused 🙏.
Our team has already reviewed this internally, and we’re taking immediate steps to improve response times, communication, and the reliability of notifications so this doesn’t happen again. If you’re open to giving us another chance, we’d love the opportunity to personally assist you and make sure everything works perfectly for your store 💛.
Thanks again for your honest feedback — it genuinely helps us get better every day ✨
Tres mal traduit
Thank you for taking the time to share your feedback with us — we truly appreciate it 🙏. We’re really sorry to hear that your experience with our app’s translation wasn’t up to expectations. We always aim to provide clear, accurate, and well-localized content for every user, and it seems we missed the mark this time.
Our team has already noted your feedback, and we’ll be reviewing the affected translations carefully to improve accuracy and clarity 🌍✨. If you could kindly share which specific areas or languages you found problematic, it would help us correct them even faster.
We genuinely value your input — it helps us make the app better for everyone. Thank you again for bringing this to our attention. We’re committed to improving and ensuring you have a much better experience going forward 💪😊
Worse app I have used on this platform. Working with support now and its nightmare.
Multiple aspects of their app do not worth and they don't seem to know how to fix some of the basic issues other apps don't have.
Would not recommend!
Hello GP Sports Cards,
We sincerely apologize for any inconvenience you've experienced with our app. Upon further investigation, we observed that the app was not installed on your store when you initially reached out, which hindered our ability to provide immediate assistance.
We've since verified that the app is now installed and appears to be working correctly on your store. If you are still facing any issues or require support, we encourage you to reach out to our support team directly. They will be more than happy to assist you and ensure a smooth experience with our app.
Thank you for your understanding, and we appreciate the opportunity to address any remaining concerns.
Best regards,
Setubridge Technolabs
Honestly app is useless. call for price button shows below the price that needs to be hidden. support is not available despite the fact they say that they are online. so try to send a message and no one answers. do not waste ur money on this app
Hello sir/ma'am,
Here, I cleared some doubts regarding the Call for Price App.
**Why you should use this?**
The app justifies the purpose with the "call for price" label for the products to generate more leads or to know customer interest. The interested consumer would press on the button, fill in the details in the form like email, etc., and get notified for the product price.
Our market research suggests that upcoming products are not specified with prices as they are not launched yet and may not provide raw results of advertising.
In case, miss-configuration of the app, the price is not hidden. You can follow the configuration guide, which we have already added in the app backend. Furthermore, If you have any confusion you can contact us on axay@setubridge.com.
**Related our support**
We are known for our best support & always trying to support all queries on prior, but due to week-offs (Saturday & Sunday), we were not available. Apology for the inconvenience.
I only used it less than 30 minutes to test the app. It was clear that this app has serious shortcomings. You can only have one form and not multiple forms and additional fields need to be set up by the developer for an extra fee. Many of the fields do not work for us and if you have multiple products with different variants, then forget this form. They do not refund you for an app you only tested for half an hour. Very disappointed that they would still charge when the app couldn't be used.
Hello Cruz Label Store, apologies for the inconvenience. As clearly indicated in the product description, the standard app offers one global form for all the products & pages. Getting a private form for each product would be additional and specific development for your store, and so we apply charges for specific store requirements.
For a refund, you can send mail to the Shopify team. They will contact us on same & your refund will be fulfilled within next 7-8 days