SB Request a Quote, Hide Price

SB Request a Quote, Hide Price

Reviews (116)

Overall rating
4.9
Counts per rating level
  • 90% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for efficiently managing Request for Quotes (RFQs), enhancing customer interactions, and potentially boosting sales. Key features include the ability to hide prices by product or collection, facilitating personalized customer service. The app is noted for its reliable performance and easy setup with customization options. Support is highlighted as exceptional, with quick responses and adept handling of custom requests.

May 29, 2021

We are very satisfied! At the beginning we had some problems with our theme. The support team solved it within a few minutes at the weekend. Awesome and fast support. Fair price!

res-live
Germany
42 minutes using the app
Edited February 6, 2021

Honestly app is useless. call for price button shows below the price that needs to be hidden. support is not available despite the fact they say that they are online. so try to send a message and no one answers. do not waste ur money on this app

Hydro Solar Innovative Energy
Canada
23 minutes using the app
SetuBridge replied February 8, 2021

Hello sir/ma'am,

Here, I cleared some doubts regarding the Call for Price App.

**Why you should use this?**

The app justifies the purpose with the "call for price" label for the products to generate more leads or to know customer interest. The interested consumer would press on the button, fill in the details in the form like email, etc., and get notified for the product price.

Our market research suggests that upcoming products are not specified with prices as they are not launched yet and may not provide raw results of advertising.

In case, miss-configuration of the app, the price is not hidden. You can follow the configuration guide, which we have already added in the app backend. Furthermore, If you have any confusion you can contact us on axay@setubridge.com.

**Related our support**

We are known for our best support & always trying to support all queries on prior, but due to week-offs (Saturday & Sunday), we were not available. Apology for the inconvenience.

October 1, 2021

I only used it less than 30 minutes to test the app. It was clear that this app has serious shortcomings. You can only have one form and not multiple forms and additional fields need to be set up by the developer for an extra fee. Many of the fields do not work for us and if you have multiple products with different variants, then forget this form. They do not refund you for an app you only tested for half an hour. Very disappointed that they would still charge when the app couldn't be used.

Cruz Label Store
United States
21 minutes using the app
SetuBridge replied October 5, 2021

Hello Cruz Label Store, apologies for the inconvenience. As clearly indicated in the product description, the standard app offers one global form for all the products & pages. Getting a private form for each product would be additional and specific development for your store, and so we apply charges for specific store requirements.

For a refund, you can send mail to the Shopify team. They will contact us on same & your refund will be fulfilled within next 7-8 days

March 3, 2024

Twinkle Baby Boutique
United States
11 months using the app
SetuBridge replied March 22, 2024

Thank you very much for your 5-star review! We truly appreciate your positive feedback. Could you please share more about your experience with our app? We'd love to hear what features you found most helpful or any aspects of the app that stood out to you. Your insights will help us continue to improve our services and meet the needs of our users.

November 3, 2023

Pac 5 Furniture
United States
About 1 month using the app
SetuBridge replied January 4, 2024

Thanks so much for taking the time to leave us a 5-star rating – it's much appreciated!

June 23, 2025

I had a great experience with the support team — they were fast, efficient, and very helpful throughout the process.
They quickly resolved the issue I was facing and followed up to make sure everything was working properly.
Highly recommended for their professionalism and quick response time. Thank you!

DoctorPro
Angola
SetuBridge replied June 25, 2025

Thank you so much for your kind words! 😊
We're thrilled to hear that you had a great experience with our support team. Providing fast, efficient, and helpful service is something we take pride in, and it's wonderful to know we were able to resolve your issue quickly.

Your recommendation means a lot to us, and we're always here if you need any further assistance. Thanks again for choosing our app! 💼🚀

June 22, 2025

Icon Art Stone
Türkiye
SetuBridge replied June 25, 2025

Thank you so much for taking the time to leave us a 5-star review! We really appreciate it. Your feedback means a lot to us. If you have any further questions or need assistance, feel free to reach out.

November 15, 2024

Great support, they helped with everything. Good work, thanks.

HTXSOLAR
Netherlands
8 months using the app
SetuBridge replied November 18, 2024

Thank you so much for your 5-star review! 🌟 We're thrilled to hear that you found our support helpful and that we could assist with everything you needed. Your kind words motivate us to keep delivering excellent service. If you ever need help again, don’t hesitate to reach out. Thanks for choosing us! 😊

October 9, 2024

Great app, especially for promoting services where you don't need a shopping cart. There was a problem with the visual part in my template, tech support fixed everything in a minute. Recommended!

BuildDog LLC
United States
3 days using the app
SetuBridge replied October 16, 2024

Thank you for the fantastic review! 🌟 We’re so glad to hear that the app works well for your needs and that our tech support could quickly resolve the visual issue in your template. Your recommendation means a lot to us!

If you need any more assistance, we’re here to help. Thanks again for your support!

March 15, 2023

Awesome Plug-in and customer support is really fast and effective! The best plug-in to hide price on shopify! Keep up the good work!

Xzata Exclusive
Netherlands
3 months using the app
SetuBridge replied March 16, 2023

It's always a pleasure to hear from satisfied customers like you. We appreciate your positive feedback and look forward to serving you again.

March 1, 2023

Tech was in my early days. I required support on the config. I asked and I was not at all disappointed. Great customer service and support. Thanks! The app is working wonders.

The Shop of Beautiful Things
Netherlands
5 days using the app
SetuBridge replied March 2, 2023

We can't thank you enough for your glowing review of our business. We're thrilled to hear that you had such a positive experience with us and that our team was able to meet your needs. Your words of praise truly mean the world to us and we'll be sure to share them with everyone on our team. Thank you for taking the time to share your feedback with us and for being a valued customer. We look forward to serving you again in the future!

February 13, 2023

j' ai eu un problème avec mon site et désespérément je pensait ne pas réussir a gérer ce problème mais grâce a votre appli et aux personnel très performant mon problème a été très vite résolu , Excellent service !!

Ryfauto
Madagascar
3 days using the app
SetuBridge replied February 25, 2023

Vos aimables paroles signifient le monde pour nous! C'est formidable de savoir que notre application et notre personnel talentueux ont pu vous fournir un excellent service et résoudre rapidement votre problème.

February 2, 2023

Una app muy buena. Cumple con el objetivo de ocultar los precios y el formulario de contacto es muy bueno. Tuve algunos inconvenientes en el seteo inicial, pero desde soporte me ayudaron a solucionarlos.

Ceilonia
Argentina
17 days using the app
SetuBridge replied February 25, 2023

¡Estamos verdaderamente agradecidos por su informe positivo! Significa mucho para nosotros saber que nuestra aplicación y nuestro equipo pudieron ayudarlo a superar el problema de su sitio web de manera rápida y eficiente. Gracias por sus amables palabras y por elegir nuestro servicio.

January 26, 2023

Such a great app! highly recommend. Customer service was spot on and really help us get the image for our site we wanted. Thanks very much!

Striking Display
United Kingdom
9 months using the app
SetuBridge replied January 26, 2023

That is so great to hear. We really appreciate you taking the time to share your experience with us & recommend our app. Also, contact us freely for any help. Thank you !!

Edited August 9, 2022

Awesome app! I use it for many products in my store. The support is amazing that they are able to help customise and cater for my needs. Would definitely recommend the app to everyone.

Amtrac Furnishings
Hong Kong SAR
Over 1 year using the app
June 27, 2022

This app is fantastic, I had some problems, and the guys helped me fix it—10/10 support. Thanks again guys for your help.

MaisonDMD
United Arab Emirates
14 days using the app
SetuBridge replied March 20, 2024

Hello,

Thank you so much for your fantastic 5-star review! We're delighted to hear that you found our app to be fantastic and that our support team was able to assist you in resolving any problems you encountered. Providing top-notch support is always our priority, and we're thrilled to hear that you were satisfied with the level of service you received.

If you ever have any further questions or need assistance in the future, please don't hesitate to reach out. We're here to help

February 21, 2022

This App is perfect to hide prices and let people request the price. The support team is awesome. We struggled to hide the prices, and they replied to us in under a minute, yes under a minute and fixed it right away for us. The only functionality I would like actually , is "Call for price" which when clicks, calls the store owner. But this is an excellent app and highly recommend.

Eclipse Creations
South Africa
About 1 hour using the app
SetuBridge replied February 26, 2022

Thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.

February 7, 2022

We used this app to add in a form to request a quote on some of our bespoke artwork, we were also able to remove the pricing with this app, and everything works as we had hoped. The customer service from SetuBridge has been outstanding, and we are happy to be using this app on our store.

No.42 Interiors
United Kingdom
9 months using the app
SetuBridge replied February 26, 2022

This is such terrific feedback,We are incredibly grateful that you took the time out to leave us a 5-Star review :)

January 28, 2022

The App matches everything I'm looking for. Easy to use and when there is a problem the team is quick to solve it. Thank you so much

SantaremMOTOR
Portugal
10 months using the app
September 30, 2021

Great app for real, I contacted support and they were immediately diponibile, I really thank you. Regards

ZeroKappa
Italy
About 19 hours using the app
September 1, 2021

App is difficult to use and you have to add code to your theme. App is not working at all! And I WANT MY MONEY BACK!!!!!

Pawpy Cup
China
6 minutes using the app
SetuBridge replied September 2, 2021

Apologies for the inconvenience! For now, we can configure the app for you and guide you on the usage.

In case you would still prefer the refund, you can connect to the Shopify team and follow the procedure.

Edited July 1, 2021

tried this and the contact for price button stayed on even when removing the app, now nobody can order products. The popup would not take the phone number when I tested it and I put the country code in which is weird to have in a field these days anyway

Los Angeles Custom Furniture
United States
About 1 hour using the app
SetuBridge replied July 5, 2021

Hi, sincere apology for the inconvenience but we are here to help you out in every possible manner. So, to explain even more precisely kindly follow the given steps mentioned in the below screenshot to manually uninstall the app. https://prnt.sc/18pex88

For the second thing, We can remove Phone number validation at the backend and allow the pop-up to accept any of the phone numbers entered with/out country code & without re-checking numbers criteria.

However, even after do you need any other further assistance then feel free to contact us.

May 25, 2021

I used this applet for my wholesale part of the store. It does work perfectly and the support help is amazing. They did everything thing I ask for and more. I want to express my gratitude for their help and support. Would definitely recommend the app to everyone.

MoroccanVibes.ca
Canada
1 day using the app
May 12, 2021

This app helped me to hide the price of some products in my store. That's what I needed. I'm testing.

Master Radios
Brazil
1 day using the app
April 26, 2021

My client has a clothing collection that needs customisation to order so each order has different pricing. So I used this app to hide the pricing and add the ask for price button. Initially, I had some issues getting this running. Honestly, it's just human error. I did something out of place. They have a small kink in their explainer video but I figured that out too. I reached out to their team on WhatsApp and they were very helpful. Resolved my issue ASAP and now the client is happy. Would recommend it to everyone.

hayanehdiya
Pakistan
3 days using the app
April 22, 2021

This app was easy to install and get up and running. I had some questions about how to edit some design things but the support team was so helpful and quick to respond. They communicated over whatsapp which was super easy and was able to send pictures back and forth.

Spread Event Co
Canada
About 2 months using the app
April 20, 2021

I downloaded this app to change the Add to Cart button to Call for Quote instead. The staff were so friendly that they were able to customize the app for our store. Thank you again!

TacFul Gear, LLC
United States
5 months using the app
March 15, 2021

Best app for wholesalers. Developer is hands on. If you have any problem just chat them and they'll answer in minute.

Mayim Seafoods
United States
2 days using the app
March 10, 2021

I used this app and it does exactly as advertized, is very good, well done, and also i had some trouble setting it up but they were quick to help me out!! Exelent service! Recomended!

State Harvest
Panama
17 days using the app
February 11, 2021

This app gave us the feature that we need to meet our requirements. The customer support team is very professional and they deliver their support on time! Thank you for this superb product!

ARTPH
Philippines
About 2 months using the app
February 9, 2021

We set this app to help differentiate from products freely available to purchase online and restricted products. Set up was easy with the great customer and technical assistance.

Gentry's BBQ General Store
United States
25 days using the app
February 7, 2021

Great app that simple to use. Superb support from Setubridge when I ran into problems with the coding part of the setup. Setubridge requested access and just fixed it for me. I would definitely recommend this app.

Dram Dabbler
United Kingdom
5 months using the app
February 5, 2021

customer care really helpful (whatsapp) even if it was an app that I didn't need they helped me to fix my problem on the site

GMN Print
Italy
About 16 hours using the app
February 4, 2021

We looked and tried a few "request a quote" solutions and this was by far the easiest to use and perfect for our needs.

NationalHealthSupplier
United States
9 days using the app
January 18, 2021

Smart little app, that does exactly what it is meant to do. The app works great, and the service level is very high. Highly recommended.

Portabo
Norway
About 2 months using the app
December 10, 2020

Todo un placer tratar con gente como Ajay, me ha ayudado a configurar todo y de forma rápida y eficiente. Mi enhorabuena a todo el equipo, lo recomiendo 100%

Delliclean
Spain
About 22 hours using the app
October 19, 2020

The app is good, but it was the service from the team which was excellent. Very responsive and accurate in customising the app to make sure it is 100% fit for purpose.

New Balance Teamsports
United Kingdom
8 days using the app
SetuBridge replied October 19, 2020

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. :)

September 25, 2020

The app has already fulfilled 95% of my wishes, and the remaining 5% I was able to clear with IT support. Very very good, fast and attentive customer service. Thanks again for the help.
Super App at a great price. I am very happy!

Ju Schnee
Germany
1 day using the app
SetuBridge replied September 30, 2020

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. :)

Edited April 2, 2020

Used this app and installed it. It disabled my whole website. This app may not work well for large catalogs and would not recommend it. I had to edit the theme. liquid file to remove the code that was inserted to get the website back up and running.n

Hayden Furniture Depot
United States
15 minutes using the app