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Thank you so much for taking the time to share your feedback! 😊
We truly appreciate your honesty about the initial setup experience — we’re always working to make things smoother and easier for our merchants.

We’re really glad to hear that our support team was able to help you get everything configured just the way your store needs. Your experience means a lot to us, and feedback like yours helps us continue improving our features and overall usability.

If you ever need more assistance, have suggestions, or want to explore additional options, we’re always here and happy to help! ✨

Thanks again for being a valued part of our community. 💛

Thank you so much for taking the time to share your experience with us. We’re really sorry to hear about the issues you faced — especially with the branding not appearing in customer emails, the slow WhatsApp response, and the delay after granting us store access. That definitely isn’t the level of service we aim to provide 😔.

We completely understand how important timely notifications and smooth communication are, especially when it comes to potential customers and sales. Missing a quote request is the last thing any merchant should worry about, and we truly apologize for the inconvenience caused 🙏.

Our team has already reviewed this internally, and we’re taking immediate steps to improve response times, communication, and the reliability of notifications so this doesn’t happen again. If you’re open to giving us another chance, we’d love the opportunity to personally assist you and make sure everything works perfectly for your store 💛.

Thanks again for your honest feedback — it genuinely helps us get better every day ✨