O:Request a Quote ‑ Hide Price
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I spent two days trying to work out how to get this app up and running on my store. What a waste of my precious time. I needed to create different forms for different products. While this plugin has the configuration capability to do this, it actually doesn't work. So I gave up. Also the instructions are written in poor English and can't be followed. Considering the amount they charge per month, I am sure they could hire an English copywriter on Fiverr to improve the user guide.
Hi there,
We are truly sorry to hear about the difficulties you’ve faced with our app. We understand how frustrating it can be when things don’t work as expected, especially after investing time and effort.
Regarding the issues with form configuration and the user guide, we appreciate your feedback. Our team is working on improving both the functionality and clarity of our instructions to ensure a smoother experience for everyone.
If you’re open to it, we’d love to assist you directly to resolve the issues you’ve encountered. Please reach out to our support team at support@omegatheme.com with any specific details, and we’ll do our best to help you get everything up and running.
Thank you for your feedback, and we hope to have the opportunity to make this right for you.
Would give 10 stars if possible! This app caters perfectly to our specific needs on our website, and was simple to set up and customize. Most importantly, the support team is quick, communicative, and incredibly helpful every time I have reached out to them for assistance.
Wow, thank you for the amazing review! 🌟 We're thrilled to hear that our O:Request a Quote ‑ Hide Price app perfectly fits your website's needs and was easy to set up and customize. It's fantastic to know that our support team has been quick, communicative, and incredibly helpful whenever you've reached out to them. Your satisfaction is our top priority, and we're here to provide ongoing support whenever you need it. If you have any more questions or need further assistance, feel free to reach out. We truly appreciate your kind words and support! 👍🌟🛠️
Niel from Quote Snap was extremely helpful in resolving a syncing issue with the Request a Quote app. The staff there are the best and respond immediately to your requests and get them resolved right away. Plus, the app is doing wonders for our quote pipeline.
Thank you for your feedback! We're thrilled to hear that Niel from our team was extremely helpful in resolving your syncing issue. It's great to know that our staff responded immediately and resolved your requests right away. We're also glad to hear that the app is doing wonders for your quote pipeline. If you have any more feedback or questions, feel free to reach out. 😊🌟
very useful for entering product requests.
The support was super helpful in resolving my requests. 5 stars
🌟 Thank you for your fantastic review! We're delighted to hear that the Request a Quote ‑ Hide Price app is very useful for entering product requests and that our support team was super helpful in resolving your requests. 😊⭐ If you ever need more assistance, we're here to help!
Exceptional App with Outstanding Support!
I've been using the "O:Request a Quote ‑ Hide Price" app for a while now, and it has completely transformed how we manage our interactions on Shopify. The ability to hide prices and encourage customers to reach out for a quote has not only streamlined our sales process but also significantly increased our engagement rates.
What really sets this plugin apart is the incredible customer service. The support team is available 24/7 and they go above and beyond to ensure any issues are resolved promptly. Their responses are not only quick but also very helpful, showing a deep understanding of their product and a genuine desire to assist their customers.
If you're looking to enhance your e-commerce platform with efficient quote management, I cannot recommend this plugin enough. It's easy to install, integrates seamlessly with Shopify, and the user interface is extremely user-friendly. A big thank you to the team behind this great product for their amazing support and dedication!
Thank you so much for your detailed and enthusiastic review of the "O:Request a Quote ‑ Hide Price" app! We're thrilled to hear that the app has significantly impacted your sales process and customer engagement on Shopify. It’s great to know that our ability to hide prices and facilitate quote requests is adding value to your business.
We're especially grateful for your kind words regarding our customer service. Our support team strives to provide exceptional service around the clock, and we're glad that their dedication and expertise have stood out to you.
We appreciate your strong recommendation and are delighted to continue supporting your e-commerce journey. If you ever have more suggestions, need further assistance, or just want to share more about your experience, we're always here to listen and help. Thank you for being a valued user and for acknowledging the efforts of our team! 😊🌟
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Thank you for the 5-star review! ⭐⭐⭐⭐⭐ We're delighted to hear that you're enjoying the Request a Quote ‑ Hide Price app! If you have any questions or need assistance, feel free to reach out. We're here to help! 😊🚀
This app is the ultimate tool with a very easy user interface. It allows for the access points we need to collect quotes online and streamline the process. But above all, the support is excellent. Each time we have asked for support or needed a feature customized to our needs, the support team is prompt and delivers on what they say they will. Very satisfied with the app and the support team, especially Vincent!
We're overjoyed to hear such positive feedback! 🚀 It's fantastic to know that our app serves as the ultimate tool for your needs, with an easy-to-use interface. We're thrilled that the support team, especially Vincent, has been delivering on your requests promptly. If there's anything more you need or if you have further suggestions, don't hesitate to reach out. Your satisfaction is our priority! 😊🌟
App generally works as intended, doesn't work great if your email address you are wanting to send quotes FROM is a group email in google. I does have to be a singular personal account. Other than that it works very well and the customer support has been very good the many times I have reached out, most recently Vincent was there to get us back up and running quickly with great advice.
The customer support team were friendly and worked hard to resolve our problem - when the problem initially started we did have to wait 14+ hours for the support team to be in which could just be a time zone issue. Still would recommend the app if you are looking for a service like this!
🌟 Thank you for your feedback! We appreciate your understanding regarding the initial wait time, and we're glad to hear that our customer support team was friendly and worked hard to resolve your issue. Your recommendation means a lot to us. If you ever have more questions or need assistance, feel free to reach out. We're here to help! 😊🌈 #FriendlySupport #IssueResolved #RecommendedService 🚀🌟
This app effectively addresses the issue by removing add to cart buttons and pricing from product. I want to highlight the fantastic support I received from Cam was incredibly helpful and supportive throughout the process.
This app truly deserves a 5-star rating! :)
🌟 We’re thrilled to hear that the Request a Quote ‑ Hide Price app effectively addresses your needs by removing add-to-cart buttons and pricing from products. 🙌
A big thank you for highlighting the fantastic support you received from Cam! We’re glad to know Cam was incredibly helpful and supportive. Your 5-star rating means a lot to us! 😊
If you need any further assistance, we’re always here to help!