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This is one of the few create a quote (draft order) apps that actually allows a custom shipping quote to be added for a customer before processing. The system is intelligent, well structured, and works in every functioning detail. The customer support is A+++ grade. Best IT support in the world, with a very positive can do attitude to helping install and test the app. A HUGE problem solver and very useful integration, Available all hours of the day via Facebook messenger for assistance, Thank you Omega!!!
Hello there!
The team here at Omega is thrilled to hear such good feedback from you. We are always grateful to customers like you who help us to improve our level of service. We will continue our efforts to meet your requirements and expectations in the future as well.
Please feel free to contact us if you need our support.
The customer service was excelent, efficient and quick responses. I was able to integrate each feature without any trouble.
Hi, your comments have been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon.
The team at Omega Theme
Han mejorado, y el servicio al cliente ha sido el mejor. Siempre me han ayudado y atendido mis peticiones, quedo muy agradecido con todo el equipo y espero sigan mejorando. Gracias
¡Gracias por tomarse el tiempo de dejarnos sus comentarios! Nosotros realmente lo apreciamos.
Es cierto que nuestra aplicación todavía tiene muchas cosas que mejorar y superar la satisfacción de nuestros clientes. Esperamos ofrecer pronto más actualizaciones a los comerciantes con las zonas horarias y el idioma para llegar a más clientes de todo el mundo.
Nos encantaría saber más sobre su experiencia para que podamos utilizar sus valiosos comentarios para brindarle una experiencia aún mejor la próxima vez.
Comuníquese con nosotros a través del chat en vivo o por correo electrónico a contact@omegatheme.com con cualquier comentario o sugerencia adicional que desee compartir.
Nuevamente, ¡gracias por tomarse el tiempo de revisar nuestra aplicación!
Great support when we ran into issues on the app. Was very nice chatting with Joy, Helpful and knowledgeable.
Wow 💯, thanks for your positive feedback. I was surprised by it and feel glad to know that you are happy with our service and app.
Much love from Joy! ❣️ 💕 💞
i found the app a bit of a challenge to set up email and templates - more difficult than some others
Support helped to resolve the issues and all is working well now
This app meets my requirements very much, I like it very much, and the customer service staff are also very professional
Hi smvauon!
Thank you for sharing your experience while using our Request a Quote app and with our support team. We will continue our efforts to continue to meet your requirements and expectations and give you the kind of service you deserve.
Please feel free to let us know if you need any further assistance from us.
The support responds instantly and gives you very good solutions!
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
Actualmente, uso la aplicación en mi tienda y hasta el momento me parece excelente. He usado casi todas sus opciones y me parecen una excelente aplicación con muchas funcionalidades interesantes y útiles.
Hi Suplidora Renma, S.R.L.
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Kaylee - Omega Team
once again these guys have looked in to bespoke ideas for the way this app runs on our site, we found a solution which works well. They are always responsive, my ideas are not always feasible but its about working through ideas which help us move forward. Once again thanks Joy for your help and assistances.
Hello The Printed Pen Site!
I so appreciate you taking the time to share your experience with our app and we are thrilled to hear that you satisfy with our app and our support team. We will not be able to stand in this market for this long without customers like you.
If you have any questions or need assistance from us, we're more than happy to support you.
Great app. The support are fast to respond, and take care of things promptly. They recently updated the app which removed features like redirect and they changed the email notification design with no option to display customer information like name and email on the admin notification. Wish they kept these features in the new version. They still helped us migrate back to the old version which is working great to our needs.
Thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!