O:Request a Quote ‑ Hide Price

O:Request a Quote ‑ Hide Price

Reseñas (643)

Calificación general
4,9
Recuentos por nivel de calificación
  • El 93% de las calificaciones son de 5 estrellas
  • El 4% de las calificaciones son de 4 estrellas
  • El 1% de las calificaciones son de 3 estrellas
  • El 0% de las calificaciones son de 2 estrellas
  • El 2% de las calificaciones son de 1 estrellas
24 de septiembre de 2024

perfect app with amazing support , their support solved our problem fast and efficiency. The best and the best support i have ever meet with.

C2 Computer
RAE de Hong Kong (China)
Más de 1 año usando la aplicación
Quote Snap respondió 25 de septiembre de 2024

Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our support team. We're always here to help! 😊

25 de septiembre de 2024

Since Shopify doesn't have a hide price / request quote option yet, Quote Snap is a very good alternative.
The app works great and instructions are easy to follow.
And for the questions I coudn't find an answer to the support via chat is perfect. Always somebody there to help you immediately and with solutions to you problem.
Thank you team!!

JosHoppenbrouwers.com
Países Bajos
3 meses usando la aplicación
Quote Snap respondió 27 de septiembre de 2024

Thank you for your fantastic feedback! 🌟 We're so glad to hear that you find the Request a Quote ‑ Hide Price app a great alternative for hiding prices and requesting quotes on Shopify. It's wonderful to know that the app works well and that our support team is always there to provide immediate assistance and solutions. We appreciate your kind words, and we're here to help whenever you need us! 😊🙌

12 de diciembre de 2024

Lynn helped me a lot!

Concept Riesling
Alemania
1 día usando la aplicación
Quote Snap respondió 13 de diciembre de 2024

Thank you for your feedback! 😊 We're so glad to hear that Lynn was able to assist you effectively with the Request a Quote ‑ Hide Price app. If you need any more help in the future, don't hesitate to reach out. We're here to help! 👍

29 de octubre de 2024

patience and dedication. that works anywhere! solid service.

Life Fitness
Chile
8 meses usando la aplicación
Quote Snap respondió 1 de noviembre de 2024

Thank you for your kind words about the O: Request a Quote ‑ Hide Price app! We're glad to hear you experienced patience and dedication from our team. 🌟 We strive to provide solid service, and your feedback means a lot to us! If you have any questions or need further assistance, feel free to reach out. We’re here to help! 😊

24 de septiembre de 2024

Customer service is extremely slow and not based in America. What does mean for you? Well, it means that everything you have an issue (WHICH IS ALL THE TIME), they need 24-48 hours to get back with you. OR THEY WALK YOU THROUGH A FIX THAT ENDS UP CRASHING YOUR ENTIRE SITE AND THEIR SOLUTION IS TO GET BACK WITH YOU TOMORROW. LIKE NO... YOU MESSED IT UP, YOU NEED TO FIX IT NOW.

Georgia Land Equipment LLC.
Estados Unidos
4 meses usando la aplicación
Quote Snap respondió 25 de septiembre de 2024

Hi,

We sincerely apologize for the frustration and inconvenience you've faced. We understand how important timely support is, especially when it comes to maintaining the smooth operation of your site. While the issue you experienced was resolved a few hours later, we completely understand that this doesn't make up for the stress and delay you encountered in the meantime.

We deeply regret that our response time wasn't up to your expectations. Our team is dedicated to providing fast, reliable support, and it's clear we fell short here. Please know that we take your concerns seriously and are actively working to improve our processes to ensure faster, more effective communication in the future.

We understand the urgency of needing things fixed right away, and we never want our customers to feel like they’re left hanging. Your feedback will help us improve so we can offer a better experience moving forward.

Again, we are very sorry for any disruption caused, and we truly appreciate your patience as we work hard to ensure that issues like this are handled more swiftly in the future. If you need any further assistance, please don't hesitate to reach out to our live chat support, available 24/7, or contact us via email at support@omegatheme.com.

25 de enero de 2025

Great customer service

KINTEVER Electrical
Australia
1 día usando la aplicación
Quote Snap respondió 2 de febrero de 2025

Thank you for your feedback! 😊 We're thrilled to hear that the customer service has been great. Providing excellent support is always the goal! 🙌 If you ever need further assistance, don’t hesitate to reach out. Wishing you all the best! 🚀✨

11 de octubre de 2024

The customer service was great! Not only did they respond instantly, they were able to change the CSS code to resolve my request!

Woodrichpa
Estados Unidos
17 días usando la aplicación
Quote Snap respondió 15 de octubre de 2024

Thank you for your kind words! We're thrilled to hear that our customer service team could assist you quickly and effectively with the CSS changes. If you need anything else, feel free to reach out!

21 de agosto de 2024

Very good app with excellent customer service. Does exactly what is says it does. I experiecend a few issues with hiding our prices on our collection page, bur Niel was very quick to sort this issue out for us. Overall we are very pleased with the performance of this app.

SchoolStore.ie
Irlanda
Más de 3 años usando la aplicación
Quote Snap respondió 23 de agosto de 2024

Thank you for the great review! 😊 We're happy to hear that the Request a Quote ‑ Hide Price app is meeting your expectations and that Niel was quick to resolve the issue with hiding prices on your collection page. We're glad you're pleased with the app's performance and are here to help whenever you need us! 🌟

11 de octubre de 2024

Good app, and good quick help with support when needing help with setting up with our store.

Radius Engineering, Inc.
Estados Unidos
25 días usando la aplicación
Quote Snap respondió 15 de octubre de 2024

Thank you for your feedback! We're glad to hear you found the app helpful and appreciated the quick support. If you need further assistance, feel free to reach out anytime!

11 de noviembre de 2024

Great support, great app.

Shop Cycle-Up
Países Bajos
5 meses usando la aplicación
Quote Snap respondió 12 de noviembre de 2024

Thank you for your kind words! 😊 We're so glad to hear that you're enjoying the Request a Quote ‑ Hide Price app and that you had a great experience with the support. 🌟 If you need anything else, don’t hesitate to reach out! We're here to help! 👍