O:Request a Quote ‑ Hide Price
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
Avis (622)
Affiner
-
Par note
Working with Vicky was fantastic. I installed the app., but it was not coded in yet. 15 minutes after I downloaded I sent a message. Vicky was on line immediately. Able to help me out with my questions and assist in the finalize steps of getting my first product up and running with Quote Snap.
One of my best experiences with adding an app to my Shopify Store.
Thank you for a great app, easy and understandable along. The customer service from Vicky was just the cherry on top.
Thank you for your fantastic review! 🌟 We're thrilled to hear that working with Vicky on the Request a Quote ‑ Hide Price app was such a positive experience for you! 😊 It's great to know that she was able to assist you promptly and help you finalize your first product with Quote Snap. We're delighted that you found the app easy to use and that our customer service added that cherry on top! 🍒 If you need any further assistance, we're always here to help! 💬✨
This app is useful to hide the price of any product and send customer request quotation. This app works exactly as it says. And their support is excellent and fast, whenever I send a message their support executive replies immediately, and resolves the issue within minutes.
Thank you for your wonderful feedback! 🌟 We're so glad to hear that the Request a Quote ‑ Hide Price app is working perfectly for you and that you find it useful for hiding product prices and facilitating customer requests for quotations! 😊 It's fantastic to know that our support team has been excellent and fast in addressing your inquiries. If you have any more questions or need assistance, feel free to reach out anytime! 💬✨
I encountered a minor issue and reached out for help through the live chat. They resolved it immediately with speed and clarity. Excellent service! Thank you Anna :)
Thank you for sharing your experience! 😊 We're glad the Request a Quote ‑ Hide Price app has been helpful and that Anna could resolve your issue quickly and clearly. 🚀 Excellent service is our goal, and your satisfaction means the world to us! 💬✨
Top notch, works a treat for my website and their troubleshooting service is quick, and very helpful.
Thank you for the fantastic review of the Request a Quote ‑ Hide Price app! 🌟 We're delighted to hear that it works perfectly for your website and that you found our troubleshooting service quick and very helpful. If you ever need more assistance, we're just a message away! 😊
perfect app with amazing support , their support solved our problem fast and efficiency. The best and the best support i have ever meet with.
Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience with our support team. We're always here to help! 😊
Great app and great support! Instant response from Sophia, she had me fixed up in no time!
Thank you for the awesome feedback! 🌟 We're so glad to hear that you had a great experience with the Request a Quote ‑ Hide Price app and that Sophia provided instant support to get everything fixed up quickly! 😊 If you need any more help, don’t hesitate to reach out! We're here for you! 🙌💙
The App is very good, I used it for hiding prices on some collections and its very seamless to us. But whats really awesome is their support. I dont even see this kind of support from major players like Facebook or Meta, but these folks are very good. Highly recommended.
Thank you for the fantastic review! 🌟 We're thrilled to hear that the Request a Quote ‑ Hide Price app has been working seamlessly for you in hiding prices on your collections. 😊 It means a lot to know that our support team has impressed you—your comparison to major players like Facebook and Meta truly highlights our commitment to outstanding service! We're grateful for your high recommendation and are here for you whenever you need assistance! 🙌💙
Since Shopify doesn't have a hide price / request quote option yet, Quote Snap is a very good alternative.
The app works great and instructions are easy to follow.
And for the questions I coudn't find an answer to the support via chat is perfect. Always somebody there to help you immediately and with solutions to you problem.
Thank you team!!
Thank you for your fantastic feedback! 🌟 We're so glad to hear that you find the Request a Quote ‑ Hide Price app a great alternative for hiding prices and requesting quotes on Shopify. It's wonderful to know that the app works well and that our support team is always there to provide immediate assistance and solutions. We appreciate your kind words, and we're here to help whenever you need us! 😊🙌
Customer service is extremely slow and not based in America. What does mean for you? Well, it means that everything you have an issue (WHICH IS ALL THE TIME), they need 24-48 hours to get back with you. OR THEY WALK YOU THROUGH A FIX THAT ENDS UP CRASHING YOUR ENTIRE SITE AND THEIR SOLUTION IS TO GET BACK WITH YOU TOMORROW. LIKE NO... YOU MESSED IT UP, YOU NEED TO FIX IT NOW.
Hi,
We sincerely apologize for the frustration and inconvenience you've faced. We understand how important timely support is, especially when it comes to maintaining the smooth operation of your site. While the issue you experienced was resolved a few hours later, we completely understand that this doesn't make up for the stress and delay you encountered in the meantime.
We deeply regret that our response time wasn't up to your expectations. Our team is dedicated to providing fast, reliable support, and it's clear we fell short here. Please know that we take your concerns seriously and are actively working to improve our processes to ensure faster, more effective communication in the future.
We understand the urgency of needing things fixed right away, and we never want our customers to feel like they’re left hanging. Your feedback will help us improve so we can offer a better experience moving forward.
Again, we are very sorry for any disruption caused, and we truly appreciate your patience as we work hard to ensure that issues like this are handled more swiftly in the future. If you need any further assistance, please don't hesitate to reach out to our live chat support, available 24/7, or contact us via email at support@omegatheme.com.
I got help from Tracy very quickly with my problem. I am very satisfied with the service.
Thank you for your fantastic review of the O: Request a Quote ‑ Hide Price app! We're thrilled to hear that Tracy was able to help you quickly with your problem and that you're very satisfied with the service! 🌟 If you need any more assistance, just let us know. We're here to support you! 😊