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once again these guys have looked in to bespoke ideas for the way this app runs on our site, we found a solution which works well. They are always responsive, my ideas are not always feasible but its about working through ideas which help us move forward. Once again thanks Joy for your help and assistances.
Hello The Printed Pen Site!
I so appreciate you taking the time to share your experience with our app and we are thrilled to hear that you satisfy with our app and our support team. We will not be able to stand in this market for this long without customers like you.
If you have any questions or need assistance from us, we're more than happy to support you.
I have 2 empire themed web sites, I'm not very good with some of the IT issues around shopify but Ngoc very kindly helped me with both sites. Both our web sites are highly modified, so Ngoc got their development team to adjust their application to suit us, the end result is really good. What I have learnt with the shopify app store, you have to work with the partners, like Omega, you have to understand the time zone which can mean a delays but these guys were on it at all hours, I was really, really impressed, I can therefore high recommend this app.
Hi bownenterprises,
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team
I can't speak highly enough about the customer service we received for this app. We are using it in place of a purchase order purchasing process. And the developer and customer service have been great help in us making it work. I highly recommend this app to anyone.
Hi Martin Engineering Brand Shop
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team
La App es muy completa y fácil de usar, todas sus características son presonalizables, ahora mi equipo de ventas puede armar cotizaciones en muy poco tiempo y dar precios especiales a mis clientes. Todo de manera muy ordenada y con muy pocos clicks.
Además el equipo de soporte es rápido y muy amable, siempre dispuestos a orientarme en la implementación.
¡Nos alegra mucho saber que encuentras nuestra app completa y fácil de usar! 🌟 Es genial saber que todas las características son personalizables y que tu equipo de ventas puede armar cotizaciones de manera rápida y eficiente. Nos enorgullece saber que la implementación fue ordenada y con pocos clics.
Además, agradecemos tus amables palabras sobre nuestro equipo de soporte. Estamos siempre dispuestos a ayudar y orientarte en lo que necesites. Si tienes más comentarios o preguntas, no dudes en ponerte en contacto. ¡Gracias por elegir nuestra app y por tu positiva retroalimentación! 😊🚀 #AppEficiente #SoporteAmable 🌐🛠️
The support responds instantly and gives you very good solutions!
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
Support is awesome! Is just a matter of hours they solved an important issue about not being able to use the Form Designer. Just a screenshot and an email was enough for them to solve it! Awesome app!
This app is exactly what i was looking for. The Dashboard is well laid out and it has many features The best part of it is the service is top notch. immediate responses.
Wow, we were blown away by your positive words, we really appreciate the time you took to write such an amazing review! 💋 Thank you so much and have a great day ahead. 🙌
Great customer service from Niel. He is quick to help and was patient. Thank you Niel!
You’re so nice 💙💚💛🧡Thanks big time for your kind words for NIel. Hope for nothing but your business’s growth 🔥🚀
Cheers from the Omega support team 🥰
ich habe diese App für den Shop geldzähler.com getestet und sie ist top!
Die Unterstützung des Supports während der Testphase und auch in der Anpassung auf ein neues Theme war hervorragend und vor allem sehr schnell.
Ich kann sie nur empfehlen, 5 Sterne von mir. Weiter so!
Ergänzung vom 17.05.23:
Der Supporter Vincent hat mir innerhalb von 15 Min. geholfen und via Chat ein Problem gelöst - Perfekt!
Wow, wir waren überwältigt von Ihren positiven Worten, wir schätzen die Zeit, die Sie sich genommen haben, um eine so ausführliche Bewertung zu schreiben! 💋 Vielen Dank und einen schönen Tag im Voraus. 🙌
Good service, solved my issue fast. Tracy was very helpful, went into the app theme and resolved issue.
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.