O:Request a Quote ‑ Hide Price
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Always fast response, very helpful
Thank you for your kind feedback! ⚡🤝 We're glad to hear that you're consistently experiencing fast responses and finding our support team to be very helpful. Providing prompt and helpful assistance is important to us, and we're delighted that we've been able to meet your expectations. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help and ensure your continued satisfaction. Thank you for choosing our service! 😊🙌🚀
Brilliant. Does exactly what it says on the tin. Very good app and easy to use and customize! Would recommend
Hi K Howes!
Thank you for sharing your experience while using our Request a Quote app and with our support team. We will continue our efforts to continue to meet your requirements and expectations and give you the kind of service you deserve.
Please feel free to let us know if you need any further assistance from us.
Kaylee - Omega Team
We have a logistically unfriendly business due to the size of the product and catalogue. We have used this app for around 8 months and are happy with it. We are just about to start pealing back add to quote / price on certain product and will update after we have used. Customer service is fantastic!
Thank you for taking the time to share your experience! 🌟 We're glad to hear that you've been happy with the app for the past 8 months, especially considering the challenges posed by your logistically unfriendly business. It's great to know that the customer service has been fantastic for you. We appreciate your feedback and look forward to hearing more about your experience after implementing the changes. If you need any further assistance, feel free to reach out—we're here to help! 😊
Awesome app ! Very helpfull with great UI and the Support team is really awesome, quick solution with satisfying reply.
🌟😊 We're thrilled to hear that you find our app awesome! We're glad it's been helpful for you with its great user interface. Thank you for your kind words and for choosing our app. If you have any further questions or need assistance, don't hesitate to reach out. We're here to help! 👍🙌
Needed immediate help and was assisted by Joy from customer service to resolve my issue momentarily. Excellent app. Never had issues. Impeccable customer service, particularly from Joy
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Joy was extremely helpful. Actually, I posted one question and he did much more than I asked. I was surprised by his good suggestions. He was also polite and kind all the time. Thank you!
Thank you so much for your sharing 👏👏👏! Our team, especially Joy, will be really excited to read this. With your precious feedback, it motivates our whole team to keep on improving the app and develop better features for our users 💚💛🧡
Works well! Really great customer service, quick reply. BIG thank you to Joy
Highly recommended. Thanks
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
Cheers from Joy!
Amey and Vincent provided some of the best plugin support I've seen yet! We encountered an issue with our theme, which caused the hide price feature to be slightly delayed, but long enough for customers to take advantage of the hidden price. Amey and Vincent were very kind and understanding, and quickly resolved the issue!
You are amazing! ✨ Thank you so much for your compliments and kind words. We're so thankful for customers like you, and we greatly appreciate you using our app 🥰 If you need further assistance along the way, please don't hesitate to let us know. Here at Omega, keeping our customers happy is our number one priority. 🍻
The problem was solved very quickly, very good
Glad to hear the issue was resolved swiftly! If you ever need assistance again, we're here for you. Thanks for the positive feedback! 😊👍
So first of all, this app was really easy to setup! I had just a few wording changes that needed to be done; these things required some developer editing so I reached out to customer support. I do most of my computer work at 3am, so I got quick responses via Help Chat. All my issues were resolved perfectly. The customer support I received from Joy and Ms Quinn was phenomenal! I am in the final testing stages of this app, but I can already tell my customers are going to love this new feature and will prevent a lot of extra back and forth emailing to get custom order quotes. I will update this review as soon as my customers give me their feedback as well on how they enjoy using the feature in my shop. Looking forward to trying out this new feature and Thank you Omega team! <3
Hi A Court of Candles,
Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review!
Feel free to contact our customer service team if you have any questions at all via live chat or email. We’re very grateful for customers like you and hope you stick with us for years to come!
Thanks again!
Kaylee - Omega team