O:Request a Quote ‑ Hide Price
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Great app. The support are fast to respond, and take care of things promptly. They recently updated the app which removed features like redirect and they changed the email notification design with no option to display customer information like name and email on the admin notification. Wish they kept these features in the new version. They still helped us migrate back to the old version which is working great to our needs.
Thank you for taking the time to leave us such a fantastic review! We’re happy to know that you loved your experience with our app and the support team. Your satisfaction is our priority, and as affirmed by your review, we pride ourselves on our exceptional service. Thank you again for your feedback!
This app did convert the "add to cart" button into a customizable "request a quote" button as I needed and it has many great options. However, my store has a custom theme and this caused a glitch due to incompatibility between the app and my custom theme. I sent a simple message about this issue after Kaylee from Omega emailed me and they FIXED the issue IMMEDIATELY. Seriously, the tech team made a custom code change within 24 hours specifically for me to allow the app to work with my store! BEST customer service I've seen on any app you can not go wrong purchasing this app if you need the request a quote function.
This app is very well designed and works perfectly. But what makes the difference is the customer support! It is very rare to get such responsive and helpful customer support. Using multiple apps made it difficult to integrate a quote request module.(I tried several apps before I came across Omega) Yet, unlike other similar apps, within a few hours, the development team was able to solve the problem and help me set it up. I am very happy with this solution
How lovely and sweet you are.🌞 Our team is really impressed with your positive things you shared about our app and support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀
Excellent customer service. Had a few minor issues but support was instant and fast resolution.
Absolutely fantastic to hear you had an excellent customer service experience! 🌈✨ We're glad our support team could provide instant assistance and resolve the issues quickly for you. If you have any more questions or need further help, feel free to reach out. Thanks for your positive feedback! 😊🚀
Even though I can't call these guys, Diego was super helpful with my email problems using their chat. He had my email inquiries fixed with very little down time. The app works well for our company needs.
Yeahhhh You’re awesome 💙💚💛🧡 We will share this with our team to let them know to keep up the amazing work
Thank You so much for your words! 🙏🏻😊🙏🏻😊🙏🏻😊
This has been the best working Request a Quote style app I have worked with. It is simple and to the point. The best part is, there were some features I wanted and the support staff was amazing. Not only did they take my suggestions into consideration, they provided alternate solutions for the time being and went above and beyond to attempt to help me with my unusual request. Joy, at the Omega Help Center was indeed a joy to work with - answered me VERY quickly and I threw some hard questions at her, she satisfied my questions within minutes . One of the best support teams I have seen and I very very much appreciate how much they listen and care! A+++++ Company and App!
Hi Freez Wholesale,
Thank you for your great review! We were blown away by your positive words and we really appreciate the time you took to write such a detailed comment!
At Omega, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Joy to give her the recognition that she deserves. She was delighted to hear your feedback.
Please contact us if you have any questions!
Yours truly,
Kaylee - Omega Team
Easy to use. Very fast customer support on any issue that I have encountered
Glad to hear you find our app easy to use! 🌟 We're thrilled that our customer support has been quick in addressing any issues you've encountered. If you have more questions or need assistance in the future, feel free to reach out. Thank you for your positive feedback! 😊🚀
great communication!
🌟 Thank you for the compliment! We're delighted to hear that you like our support. If you have any more feedback or if there's anything else we can assist you with, feel free to let us know. We're here for you! 😊🚀
I have a VERY niche store, and the variations/options required have been addressed by this. As soon as they enable the option to add to quote on product variant level, this will be the 'go-to' app for this feature. Support is super responsive and accommodating, well done guys!!
Hi Ventserve G.E.T.!
I so appreciate you taking the time to share your experience with our Request a Quote app, and with our support as well. It is customers like you that help keep our lights on, and we couldn't be more grateful to see you with us. Thank you again for your honest feedback.
Have a wonderful day!
App works great. I am getting a lot more sales because my customers want to receive an enquiry before buying.