O:Request A Quote & Hide Price
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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Very good app with excellent customer service. Does exactly what is says it does. I experiecend a few issues with hiding our prices on our collection page, bur Niel was very quick to sort this issue out for us. Overall we are very pleased with the performance of this app.
Thank you for the great review! 😊 We're happy to hear that the Request a Quote ‑ Hide Price app is meeting your expectations and that Niel was quick to resolve the issue with hiding prices on your collection page. We're glad you're pleased with the app's performance and are here to help whenever you need us! 🌟
Super schnelle Hilfe über die Chatfunktion...nun funktioniert alles wie gewünscht. Danke
Vielen lieben Dank für dein tolles Feedback zum B2B Request A Quote Hide Price app! 🙌 Es freut uns riesig zu hören, dass über die Chatfunktion schnell geholfen werden konnte und jetzt alles wie gewünscht funktioniert. 🎉
Wenn du in Zukunft noch Fragen hast oder Unterstützung brauchst – wir sind jederzeit für dich da! 💙😊
Great App, even better customer support.
Thank you for your kind words! 😊 We're thrilled that you love Request a Quote ‑ Hide Price and that our customer support exceeded your expectations! 🚀 If you ever need anything, we're always here to help. Happy selling! 🛍️🎉
Fantastic customer service, went above and beyond to help me :-)
Thank you for the lovely feedback! 😊
We’re so glad to hear our team went above and beyond to support you—it truly means a lot. 💪
If you ever need anything else, we’re just a message away. Thanks for being awesome! 🙏✨
Wonderful team and responsive support - highly recommend!
Thank you for your wonderful review of Request a Quote – Hide Price app! 😊 We're so happy to hear that you found our team responsive and supportive. Your recommendation means a lot to us! If you ever need anything, we're always here to help. 🚀💙
I needed some customisations that others couldn't do. These guys have been quick to customise, fix bugs, etc.
This is the best Quoting & Price Hiding app I've found, and I think I've just about used them all.
Thanks again.
Thank you for your fantastic review! 😊 We're delighted to hear that our team could meet your customization needs and help with any issues. Your kind words motivate us to keep delivering the best service possible. If you need anything else, just let us know!
I installed this to trial but it didn't have all the functionality we needed but seemed like a nice app - used for a few hours and uninstalled but was charged $16.99 - so I'd be careful before using the "free trial" - it isn't free!
Hi there,
Thank you for reaching out and sharing your experience with our app. I’m sorry to hear about the unexpected charge and any frustration it may have caused.
After reviewing your account history, I see that you initially installed the app in January and later uninstalled it. When you reinstalled the app in February, the free trial period had already ended, which is why the $16.99 charge was applied.
However, I understand that this may not have been clear, and I apologize for any confusion. Our support team has already reached out to you to assist in resolving this matter. Please check your email or contact our support directly at support@omegatheme.com so we can further assist you and ensure your concerns are addressed.
We value your feedback and hope to have the opportunity to serve you again.
Thank you for your understanding.
Best regards,
Kaylee from Quote Snap team
This app has become more of a time-consuming troubleshooting process with each update or change. Integrated it into our website to allow for a more streamlined quoting and booking process for our rental business however each update has made our team have to spend more and more time to troubleshoot the app due to functionality issues of the app.
Every update has made a different old setting previously in place inaccessible. The app's team are not in a U.S. time zone so very little can be addressed in real time. Most things are addressed overnight which can cause most things to take multiple days to be resolved. The concept has a good framework, and the developers try to receive feedback but very little is resolved in a timely enough fashion for businesses to be able to rely on this app to be used for a core part of the business model. If they were to have a developer on-call 24 hours, it could be a really good app. But the way they do things now is making us want to cancel the annual subscription and find another quoting feature app or leave Shopify all together.
We've had the app for over a year now, may leave shopify once the app renewal comes up again. It continues to present an ongoing need for troubleshooting at the worst times for our industry. It also continues to make up have to renew our email settings every few months to stop lapses in email updates.
Hi,
Thank you for taking the time to share your feedback with us. We deeply regret that our recent updates have caused frustration and extra work for your team. Your experience is important to us, and we are truly sorry for the inconvenience.
We understand how critical it is for your rental business to have a seamless quoting and booking process. Your feedback about the challenges with troubleshooting and the time zone differences has been noted. While our team works diligently to address issues as quickly as possible, we realize the need for more immediate support and are actively exploring solutions to improve this, including the possibility of extended support hours.
Your suggestion for a developer on-call 24 hours is valuable, and we will consider it seriously as we work to enhance our service. We are committed to making the necessary improvements to ensure our app becomes a reliable and efficient tool for your business.
We hope to continue supporting you and demonstrate our dedication to providing a better experience. Thank you for your patience and understanding.
great app and great service, they answer all the time and helping when ever you need
Thank you so much for your kind words! 😊
We're thrilled you're enjoying the app and finding our support helpful.
Our team is always here to assist you—anytime you need it! 🙌✨
Thanks again for choosing us!
Request a Quote offers excellent support! They went above and beyond to help with app set up and optimization. Highly recommend!
We're delighted to hear Request a Quote - Hide Price offers excellent support! We're thrilled we could go above and beyond to help with app setup and optimization. Thanks for the highly recommendation! 😊🚀