O:Request a Quote ‑ Hide Price
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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We used this app for our pre-order items. I am extremely thankful to Grace for being very helpful and patient with all of my inquiries and requests for the improvement of our website.
Thank you for the time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
Great support! Quick response and solution of our issues with integrating the addon in our theme.
Thanks a lot! :-)
Thank you so much for this great 5-star review. We really appreciate your business and helping to share the word about Omega Request Quote Hide Price app!
Their customer service is very patient and helps solve problems. It's great！Feel free to ask them any question you want。
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
I really like this app! It's so simple for me who is now on Shopify. And the most important one, the Help Center so fast responding and so nice! I got help from Ms. Joy (she's so nice & lovely) and also Ms. Quinn is the developer who helps me customize!
Don't hesitate to install this one!:)
Hi Summits Network,
Thank you for your great review. At Omega, we work hard to offer high-quality service to every guest. We made sure to share this feedback with Ms. Joy & Ms. Quinn to give them the recognition that they deserves.
They were delighted to hear your feedback.
Please contact us if you have any questions!
Yours truly,
Kaylee - Omega Team
This app is very easy to use and has powerful features. It can help you manage your inquiries easily. I highly recommend this app!
How lovely and sweet you are.🌞 Our team is really impressed with your positive things you shared about our app and support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀
Best customer service I've got from one of their supports . Loving the simplicity of this app! Definitely meet my requirements!
Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing the Omega Request a Quote - Hide Prices app. We look forward to serving you for many years to come!
This app has more features than I actually require, I can see it being suitable for a number of usage scenarios. Settings, form design, email templates etc. are intuitive and well presented. The support team are responsive and efficient. In addition to the available settings, they added their quote feature to a custom theme template during free trial period. I will be repaying their commitment to an excellent product with my continued support. I encourage anyone looking for a request a quote app to start here.
Hi Nordic Sport Australia Pty Ltd,
Thank you so much for this 5-star review. We really appreciate you being a
customer and helping to share the word about us. We’re here for you anytime.
All the best,
Omega Team
Not only are the features of the app exactly what we were looking for but the support we received from the developer from fantastic! They went above and beyond and I can't recommend highly enough. We are using on our mobility products website to manage customer quote requests and it works really for us.
Hi there!
I so appreciate you taking the time to share your experience with our Request a Quote app, and with our support as well. It is customers like you that help keep our lights on, and we couldn't be more grateful to see you with us. Thank you again for your honest feedback.
I have seen many necessary features in this quote app, and glad to hear that the the develop team would like to add more features that I wish. Wonderful team! I hope they succeed. And thanks very much for the assisting from Joy. I will make some suggestion about displaying logic for line item properties, customized product usually has lots of properties, the ideal logic is that all of the properties are added to quote as long as customer clicks "add to quote" button. Expect that come true.
Hi Home inn,
Thank you so much for taking the time to leave us such wonderful feedback. I'm so glad we were able to help you feel comfortable. I'm also happy that we were able to help you resolve your problem.
I'll be sure to relay your message to our whole team, especially Joy :D
Thanks for placing your trust in us and your willingness to share.
Best,
Kaylee - Omega Team
App does not work as promised. Shows potential Retail customers pricing In quote request! and that is not the correct pricing for retail clients! what is the point of hide price if you are going to send them the wrong information. It makes us look bad when I have to explain to them that is not the pricing/
Dear the shine studios Team,
Thank you for bringing this issue to our attention. We sincerely apologize for the inconvenience you experienced with our app. We understand the frustration caused by the incorrect pricing information being sent to potential retail customers through the quote request.
Upon investigating the matter, we discovered that the problem was due to a checkbox in the email template that was left ticked. This caused the wrong pricing to be displayed in the quote request emails. We already fixed the email template for your account. We deeply regret any negative impact this may have had on your interactions with potential customers.
We value your feedback, as it helps us identify areas for improvement. Please be assured that we take this matter seriously, and we will take steps to prevent similar issues from occurring in the future.
Once again, we apologize for any inconvenience caused and appreciate your understanding. If you encounter any further issues or have any questions, please do not hesitate to reach out to our customer support team, and we will be more than happy to assist you.
Thank you for your continued support.
Best regards,
Kaylee from Omega Team