O:Request a Quote ‑ Hide Price
Répond aux normes de qualité les plus strictes de Shopify en matière de rapidité, de simplicité d’utilisation et de valeur pour les marchands
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amazing service + apps / 3 hours with service so nice help me al lot/ thank u
Thank you for the kind words! 😊 We're so glad to hear that the **O: Request a Quote ‑ Hide Price** app and our service made a big difference for you. It's always our pleasure to help, and we're here whenever you need us! 👍
The app is good, the team are amazing, their support is quick and they always get the issue resolved!
Thanks for your kind words! 😊 We're glad you're enjoying the app and that our team could provide quick and effective support. We're always here to help! 💪✨
Works as advised and the support team is great.
Thank you for the great review! 😊 We're so glad to hear that everything is working as expected and that our support team was able to assist you. We’re always here to help you get the most out of Request a Quote ‑ Hide Price. If you ever need anything else, feel free to reach out. Thanks again for choosing Request a Quote ‑ Hide Price! 👍
This app has become more of a time-consuming troubleshooting process with each update or change. Integrated it into our website to allow for a more streamlined quoting and booking process for our rental business however each update has made our team have to spend more and more time to troubleshoot the app due to functionality issues of the app.
Every update has made a different old setting previously in place inaccessible. The app's team are not in a U.S. time zone so very little can be addressed in real time. Most things are addressed overnight which can cause most things to take multiple days to be resolved. The concept has a good framework, and the developers try to receive feedback but very little is resolved in a timely enough fashion for businesses to be able to rely on this app to be used for a core part of the business model. If they were to have a developer on-call 24 hours, it could be a really good app. But the way they do things now is making us want to cancel the annual subscription and find another quoting feature app or leave Shopify all together.
We've had the app for over a year now, may leave shopify once the app renewal comes up again. It continues to present an ongoing need for troubleshooting at the worst times for our industry. It also continues to make up have to renew our email settings every few months to stop lapses in email updates.
Hi,
Thank you for taking the time to share your feedback with us. We deeply regret that our recent updates have caused frustration and extra work for your team. Your experience is important to us, and we are truly sorry for the inconvenience.
We understand how critical it is for your rental business to have a seamless quoting and booking process. Your feedback about the challenges with troubleshooting and the time zone differences has been noted. While our team works diligently to address issues as quickly as possible, we realize the need for more immediate support and are actively exploring solutions to improve this, including the possibility of extended support hours.
Your suggestion for a developer on-call 24 hours is valuable, and we will consider it seriously as we work to enhance our service. We are committed to making the necessary improvements to ensure our app becomes a reliable and efficient tool for your business.
We hope to continue supporting you and demonstrate our dedication to providing a better experience. Thank you for your patience and understanding.
Samuel was quick to resolve my issue and help me get things as I desired immediately
We're so glad to hear that Samuel provided you with quick and effective assistance! Thank you for sharing your experience with the Request a Quote - Hide Price app. If you have any more questions or need further support, don't hesitate to reach out. We're here for you! 😊🌟
Great App. Great Support. Would Highly Recommend
Thank you so much for your wonderful review! 🌟 We're so happy to hear that you're enjoying Request a Quote ‑ Hide Price and that our support team was able to assist you effectively. Your recommendation truly means the world to us! 😊 If you ever need help or have more questions, we're always here for you. Thanks again for choosing Request a Quote ‑ Hide Price! 🙏
They finished my request within 5 minutes!
Thank you for your review! We're thrilled to hear that your request was completed in just 5 minutes! ⚡ We're always here to provide fast and efficient support. 😊
Great App
We're thrilled you think our app is great! 😊 If you ever need assistance or have any feedback, we're here to help.
Thanks for your support! 🙌💙
The customer support from Tracy was impeccable. Loads of customizable features, overall a great user experience so far.
Thank you for your kind words! 😊 We're thrilled to hear that you're enjoying the customizable features of the O: Request a Quote ‑ Hide Price app and that Tracy provided impeccable support. We're here to ensure you have the best experience possible! 👍
Omega team are quick to respond and have implemented my requests, which is just amazing. Great team behind the scenes and a great product. Omega team has the best customer service experience I have ever encountered. I have had to chat with their team many times while updating the apps for customization and they reply within 5 minutes and all questions/comments/requests completed quickly and easily. HIGHLY recommend.
🌟 Thank you for your fantastic review! We're thrilled to hear that the Omega team behind the Request a Quote ‑ Hide Price app has provided amazing service, responding quickly and implementing your requests seamlessly. 😊 We're delighted that you had such a positive customer service experience and that we could assist you with your customization needs. Your high recommendation means a lot to us! If you need any further help, we're here to support you.