전체 평점
4.9
평점 수준당 개수
  • 평점의 94%가 별 5개입니다
  • 평점의 4%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2022년 1월 20일

So first of all, this app was really easy to setup! I had just a few wording changes that needed to be done; these things required some developer editing so I reached out to customer support. I do most of my computer work at 3am, so I got quick responses via Help Chat. All my issues were resolved perfectly. The customer support I received from Joy and Ms Quinn was phenomenal! I am in the final testing stages of this app, but I can already tell my customers are going to love this new feature and will prevent a lot of extra back and forth emailing to get custom order quotes. I will update this review as soon as my customers give me their feedback as well on how they enjoy using the feature in my shop. Looking forward to trying out this new feature and Thank you Omega team! <3

A Court of Candles
미국
앱 사용 기간 8개월
답글 Quote Snap개 2022년 1월 20일

Hi A Court of Candles,

Wow, we were blown away by your positive words, we really appreciate the time you took to write such a detailed review!

Feel free to contact our customer service team if you have any questions at all via live chat or email. We’re very grateful for customers like you and hope you stick with us for years to come!
Thanks again!
Kaylee - Omega team

2022년 3월 31일

I received excellent support from the team, I had some issues with formatting that was quickly resolved while I spoke to support online. All my questions were answered with clear instructions. This is a great app with an excellent team behind it. Well done!

MyLifeline
미국
앱 사용 기간 8개월
답글 Quote Snap개 2022년 3월 31일

Hi MyLifeline,

Thanks for your review! I’m so happy to hear the app is working well for you.

We love hearing from our customers and we’re always looking for ways to improve our app.
I’ve passed your feedback about our app and support members to our team – they’ll be thrilled that they were able to make a difference in your life!
Best regards,
Kaylee - Omega Team

2021년 12월 12일

サポートの対応が非常に早く、問題がすぐ解決しました。 "Request for quote" ボタンの大きさがデフォルトでは、大きかったり小さかったり、使っているテーマと合わない場合が多いかと思いますが、サポートに問い合わせれば、すぐ対応してくれますよ。とても良いサポート体制です。

D9 STUDIO
일본
앱 사용 기간 8개월
답글 Quote Snap개 2021년 12월 13일

こんにちは D9 STUDIO、

肯定的なレビューを投稿していただきありがとうございます。 オメガでは、お客様の時間を大切にし、常に迅速かつ効率的なサービスの提供に努めています。 私たちのサポートがタイムリーに提供されたことをとてもうれしく思います。
またおしゃべりできるのを楽しみにしています!
Kaylee - オメガチーム

2022년 5월 23일

Customer service is great and they are constantly improving day by day.
personly I recommend it!! Thank you .

Hangzhou Medasia Trading
중국
앱 사용 기간 7개월
답글 Quote Snap개 2022년 5월 23일

We’re so happy to hear you had a great experience with Omega’s Request a Quote - Hide Prices app. Your review made our day! Our whole team works very hard to keep our customers happy, but we can only do it thanks to amazing customers like you. Thanks again, and we hope to serve you again soon.

2021년 12월 2일

We have tried all the apps on the app store and this by far is the best out there ( we have been using shopify for 6 years now ) The development team are always available to assist and actually get back to you unlike other companies out there.

Budget Pool Care
오스트레일리아
앱 사용 기간 7개월
답글 Quote Snap개 2021년 12월 3일

Hi Budget Pool Care,

Thank you for sharing a review of your recent experience. Our team here at Omega is committed to providing high-quality customer service, and we’re thrilled to hear that we made a good impression on you.
If you need any further assistance with our app, we are here :D

Best regards,
Kaylee - Omega Team

2022년 7월 27일

I love this app. It's very useful and the Omega team gives excellent support. I highly recommend for anyone that needs to have a Quote Request form on their store.

Ivanko Barbell Company
미국
앱 사용 기간 7개월
답글 Quote Snap개 2022년 7월 28일

Wow, we were blown away by your positive words, we really appreciate the time you took to write such a lovely review!

Feel free to contact our customer service team if you have any questions at all via live chat or email. We’re very grateful for customers like you and hope you stick with us for years to come!
Thanks again!
The Omega support team

2023년 3월 13일에 편집됨

I really like their service. I had some problems setting up, but their online chat was quick to give feedback. It took about 3 minutes to solve a problem I was confused about all day, so I give you the biggest 5 stars ⭐️

Hayati
홍콩(중국 특별행정구)
앱 사용 기간 7개월
답글 Quote Snap개 2023년 3월 14일

Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.

2022년 4월 27일

Great support from the team. They fixed issues very quickly. Highly recommend this app. Thank you Joy!

Grabados láser 2D
스페인
앱 사용 기간 7개월
답글 Quote Snap개 2022년 4월 27일

Wow! That’s so great to hear your feedback. I made sure that Joy got the recognition she deserved. She was very happy to read your review.
Hope to see you again! 🥰

2021년 8월 25일

The support team of this app have been amazingly helpful before I've even launched my store or paid any subscription fees. Their replies are always very quick and friendly, and I look forward to continue to work with them in the future. Thanks again team!

Miss GVL
오스트레일리아
앱 사용 기간 7개월
답글 Quote Snap개 2021년 8월 25일

Hi Miss GVL,
We are thrilled to hear that you enjoy using our app. Thank you so much for your review. We will continue to provide an excellent experience to our users. Feel free to contact us if you have any questions.
All the best!
Omega Team

2023년 11월 21일에 편집됨

Support is great. Still trying to figure out the best way to use it, but is works as described for sure.

Alter Ego Bikes
캐나다
앱 사용 기간 6개월
답글 Quote Snap개 2022년 11월 16일

Seeing that you had a 5-Star experience is the best thing we could hope for! Your review means a lot to us. Thank you for choosing the Request a Quote ‑ Hide Price app. We look forward to serving you for many years to come!