전체 평점
평점 수준당 개수
  • 평점의 93%가 별 5개입니다
  • 평점의 5%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 0%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2024년 2월 29일

good app, could have extra feauters in time but the live chat is quick and helpful

VDR Store
앱 사용 기간 대략 1개월
답글 Omega개 2024년 3월 5일

🌟 Thank you for your positive feedback! We're delighted to hear you find our "Request a Quote – Hide Price" app beneficial. We appreciate your suggestion for additional features and want you to know that our team is actively working on enhancing the app over time. If you have any specific features in mind, we'd love to hear your thoughts! Our live chat is always here to assist you quickly and efficiently. Thanks again for your support! 💬✨

2024년 1월 30일

Tried the app for a day and everything has been great so far. The app is user-friendly and the backend team (Tracy) is friendly and helpful as well!

Motiq Living
앱 사용 기간 4일
답글 Omega개 2024년 2월 2일

Thank you for the positive feedback and the four stars! 🌟 We're glad to hear that you found the app user-friendly and had a great experience with Tracy from our backend team. If there's anything specific you'd like to share or if you have further feedback, feel free to let us know. We appreciate your support and look forward to ensuring your experience continues to be excellent! 😊🚀

2024년 4월 8일

App macht genau was sie soll, Kundenservice ist freundlich und schnell zu erreichen.

AGRO Tooling Systems GmbH
앱 사용 기간 1년 초과
답글 Omega개 2024년 4월 13일

Das ist großartig zu hören! Wir freuen uns, dass unsere App, O:Request a Quote ‑ Hide Price, genau das tut, was sie soll, und dass du unseren Kundenservice als freundlich und leicht erreichbar empfindest. Wenn du weitere Fragen hast oder Hilfe benötigst, stehen wir dir gerne zur Verfügung. Wir sind hier, um zu helfen! 🌟🛠️

2023년 10월 26일

I have recently been introduced to this app on the Shopify store and as an honest review it has been a steep learning curve but made easier with the help from the staff.

I had some issues with how it worked and how it displayed some of the RFQ however once I have spoken with the staff members there I did eventually work it out, I will say I was dealing with Anna and once she as helping me things did go smoother.

In the end I would recommend this app so long as you take a small amount of time to look at how it works and do not be scared to ask for help, sometimes they have a very simple solution to your problem.

Property Letting Furniture
앱 사용 기간 대략 1년
답글 Omega개 2023년 11월 1일

Thanks for taking the time to leave us feedback! We really appreciate it.
We would love to hear more about your experience, so that we can use your valuable feedback to deliver an even better experience next time.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!

2024년 2월 18일

Great customer service.

My Store
앱 사용 기간 11일
답글 Omega개 2024년 2월 19일

Thank you for your feedback and for recognizing our great customer service! We're pleased to hear that you had a positive experience in that aspect. If there are any specific areas where we can improve to provide you with an even better experience, please feel free to share your thoughts. We value your input and are committed to making our app the best it can be. If there's anything we can do to enhance your satisfaction, please don't hesitate to let us know. We appreciate your support and the opportunity to serve you better.

2024년 1월 17일

prima app om offerte aanvragen af te handelen. Bij vragen snelle reactie en vriendelijke hulp

앱 사용 기간 대략 3년
답글 Omega개 2024년 1월 19일

🌟 Bedankt voor je positieve feedback! 🚀 We zijn blij om te horen dat onze app je helpt bij het afhandelen van offerteaanvragen en dat je snel en vriendelijk geholpen wordt bij vragen. Als je nog meer vragen hebt of verdere hulp nodig hebt, staan we altijd voor je klaar. Dank je wel dat je voor onze app hebt gekozen! 😊🛠️

2023년 9월 28일

El lenguaje y la zona horaria ha sido algo problemático para solucionar algunos problemas; pero la verdad se que el servicio de atención al cliente hace todo lo que está en sus manos para ofrecer el mejor servicio posible. La app está muy desarrollada para países angloparlantes, pero aún falta desarrollar ciertas opciones como las traducciones en los PDF aunque sea de forma manual si de verdad quieren ser la mejor app de este tipo en todo el mundo. Recomiendo mucho la app, y agradezco al equipo que hace posible que nuestra tienda tenga una herramienta para que nuestros clientes puedan cotizar sus productos. Espero sigan mejorando para poder recomendarla a mas tiendas de todo el mundo.

앱 사용 기간 대략 2개월
답글 Omega개 2023년 10월 3일

¡Gracias por tomarse el tiempo de dejarnos sus comentarios! Nosotros realmente lo apreciamos.
Es cierto que nuestra aplicación todavía tiene muchas cosas que mejorar y superar la satisfacción de nuestros clientes. Esperamos ofrecer pronto más actualizaciones a los comerciantes con las zonas horarias y el idioma para llegar a más clientes de todo el mundo.
Nos encantaría saber más sobre su experiencia para que podamos utilizar sus valiosos comentarios para brindarle una experiencia aún mejor la próxima vez.
Comuníquese con nosotros a través del chat en vivo o por correo electrónico a contact@omegatheme.com con cualquier comentario o sugerencia adicional que desee compartir.
Nuevamente, ¡gracias por tomarse el tiempo de revisar nuestra aplicación!

2022년 10월 21일

The customer service was excelent, efficient and quick responses. I was able to integrate each feature without any trouble.

In and Out home
앱 사용 기간 대략 1년
답글 Omega개 2022년 10월 24일

Hi, your comments have been shared with our entire team at Omega. When we hear from happy customers like you, we spread positivity around! Hope to serve you again soon.

The team at Omega Theme

2021년 4월 21일에 편집됨

i found the app a bit of a challenge to set up email and templates - more difficult than some others
Support helped to resolve the issues and all is working well now

John Diven & Cº
앱 사용 기간 대략 1년
2022년 6월 28일에 편집됨

Good customer service. We've had some problems throughout our time using the app but the team has gone above and beyond to try and resolve them. We appreciate the effort they have put in. We will continue to use the app.

앱 사용 기간 9개월
답글 Omega개 2022년 6월 8일

Hello Andrew,
Thanks for taking the time to let us know your issue and we are sorry for the negative experience you had.
Our support team has just received your request about the app and is fixing the issue for you.
Please check and let us know if you need any further assistance.
We are terribly sorry again for any inconvenience caused.
Best regards,
Kaylee from Omega Team