O:Request a Quote ‑ Hide Price
Spełnia najwyższe standardy Shopify w zakresie płynności, łatwości użytkowania i korzyści dla sprzedawcy
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Customer service is extremely slow and not based in America. What does mean for you? Well, it means that everything you have an issue (WHICH IS ALL THE TIME), they need 24-48 hours to get back with you. OR THEY WALK YOU THROUGH A FIX THAT ENDS UP CRASHING YOUR ENTIRE SITE AND THEIR SOLUTION IS TO GET BACK WITH YOU TOMORROW. LIKE NO... YOU MESSED IT UP, YOU NEED TO FIX IT NOW.
Hi,
We sincerely apologize for the frustration and inconvenience you've faced. We understand how important timely support is, especially when it comes to maintaining the smooth operation of your site. While the issue you experienced was resolved a few hours later, we completely understand that this doesn't make up for the stress and delay you encountered in the meantime.
We deeply regret that our response time wasn't up to your expectations. Our team is dedicated to providing fast, reliable support, and it's clear we fell short here. Please know that we take your concerns seriously and are actively working to improve our processes to ensure faster, more effective communication in the future.
We understand the urgency of needing things fixed right away, and we never want our customers to feel like they’re left hanging. Your feedback will help us improve so we can offer a better experience moving forward.
Again, we are very sorry for any disruption caused, and we truly appreciate your patience as we work hard to ensure that issues like this are handled more swiftly in the future. If you need any further assistance, please don't hesitate to reach out to our live chat support, available 24/7, or contact us via email at support@omegatheme.com.
I've been on quite the hunt for a quote/request app for the last month. Between lack of features and lack of support, it was tough to find something that fit the niche needs of my company. I finally found it with this app and dev team. Would highly recommend!
Thank you for your amazing feedback! 🌟 We're thrilled to hear that you found the perfect solution with the Request a Quote ‑ Hide Price app after your search! It’s wonderful to know that our app and development team met your niche needs. Your recommendation means a lot to us! 😊 If you have any questions or need further assistance, we’re always here to help! 🙌💖
Best customer service, Tracey fixed my problem very quickly. Can recommend.
Thank you for your kind words! 😊 We're thrilled to hear that Tracy provided such effective and prompt service. Your recommendation means a lot to us. If you need any more assistance or have further feedback, don't hesitate to reach out. We're here to help! 🌟
Top notch, works a treat for my website and their troubleshooting service is quick, and very helpful.
Thank you for the fantastic review of the Request a Quote ‑ Hide Price app! 🌟 We're delighted to hear that it works perfectly for your website and that you found our troubleshooting service quick and very helpful. If you ever need more assistance, we're just a message away! 😊
Great app and great support! Instant response from Sophia, she had me fixed up in no time!
Thank you for the awesome feedback! 🌟 We're so glad to hear that you had a great experience with the Request a Quote ‑ Hide Price app and that Sophia provided instant support to get everything fixed up quickly! 😊 If you need any more help, don’t hesitate to reach out! We're here for you! 🙌💙
The App is very good, I used it for hiding prices on some collections and its very seamless to us. But whats really awesome is their support. I dont even see this kind of support from major players like Facebook or Meta, but these folks are very good. Highly recommended.
Thank you for the fantastic review! 🌟 We're thrilled to hear that the Request a Quote ‑ Hide Price app has been working seamlessly for you in hiding prices on your collections. 😊 It means a lot to know that our support team has impressed you—your comparison to major players like Facebook and Meta truly highlights our commitment to outstanding service! We're grateful for your high recommendation and are here for you whenever you need assistance! 🙌💙
This app is perfect for providing RFQ and hide pricing features. Working with Amelia was a pleasure, she was fast and efficient. Would highly recommend using this app!
Thank you for the wonderful feedback! 😊 We're thrilled to hear that the app is working perfectly for your Request for a Quote and Hide Pricing needs. We're glad Amelia could assist you efficiently. Highly appreciate your recommendation! 🙌
I was looking for a way to easily remove the "Buy it now" and "Add to Cart" button for certain items and add a "Request a Quote" button instead.
O:Request a Quote ‑ Hide Price is easy to use and when I had a question, their support team was quick to respond and extremely helpful. Thank you again to April for all of your help and guidance.
I highly recommend this app!
Thank you for the fantastic review! 😊 We’re thrilled to hear that the Request a Quote ‑ Hide Price app made it easy for you to replace the "Buy it now" and "Add to Cart" buttons with a "Request a Quote" button. 🌟
It’s great to know that our support team, especially April, was quick to respond and extremely helpful. 🙌 Your high recommendation means a lot to us! If you need any more assistance, we’re always here for you. 🚀
The customer service was great! Not only did they respond instantly, they were able to change the CSS code to resolve my request!
Thank you for your kind words! We're thrilled to hear that our customer service team could assist you quickly and effectively with the CSS changes. If you need anything else, feel free to reach out!
I got help from Tracy very quickly with my problem. I am very satisfied with the service.
Thank you for your fantastic review of the O: Request a Quote ‑ Hide Price app! We're thrilled to hear that Tracy was able to help you quickly with your problem and that you're very satisfied with the service! 🌟 If you need any more assistance, just let us know. We're here to support you! 😊