O:Request a Quote ‑ Hide Price , 445 recensioner
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Really great customer service, quick and efficient. BIG thank you to Joy and Joyce. Highly recommend this app.
Thank you for leaving this thoughtful review! We're glad our support team responded to your inquiries. We're always looking for ways to improve our service, and your feedback is a valuable part of that process.
_From Omega Request a Quote - Hide Prices support team_
Honestly, fantastic support resolving my issues, cant fault it! Very quick too. App is great so far, works for a number of needs - only thing I've found that I think could do with a bit of work is the 2FA support for email connectivity\integration. not a major but could be for some others that need customer replies and not keen on the lower security.
Thanks for the awesome review!💗💗💗 We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Let’s rock data input for ads with OMEGA 🔥
The app is a very useful and important part of our online store. I appreciate Tracy's help. She is super patience and professional.
Thanks a bunch! We're super happy with this amazing review. It motivates us to keep it up and serve you better.😍 If you need anything at all, just let us know 🥰🥰🥰
Firstly the app does work, it was able to hide pricing and do as it says, however, customers can still purchase items if they go to the cart. I would expect the ability to disable purchasing to ensure things aren't sold unexpectedly. Now the reason for the 1 star, we uninstalled the app due to google market requiring the store not to hide pricing and allow checkout, this was when on uninstall we have been spammed with over 30 emails with semi English why did you leave messages, responding doesn't do anything as the emails are automatic and just keep coming. It's appalling the level of spam.
Hello ElectricAircon,
Thanks for taking the time to let us know your issue, and we are sorry for the negative experience you had with our app.
Ms Joy - our support agent has just sent you an email to assist you to resolve this problem.
I would be grateful if you could check and let us know if you need any further assistance.
We are terribly sorry again for any inconvenience caused.
Best regards,
Kaylee from Omega team
They have awesome support, they assisted me throughout the whole process of getting the app to work..
Thank you for your kind words! We’re grateful for your feedback. It’s our pleasure to provide the best possible service to our guests, and we’re glad that this commitment was reflected in your experience with our app and service support. Have a wonderful day!
Excellent assistance and patience in explaining things so we could get it set up the way we want. Anna is very helpful
Hearing the positive feedback from you made my day 💙💚💛🧡 Hope for nothing but your business’s growth 🔥🚀
This app does exactly what I was looking for. It allows us to hide the prices and add to cart buttons from the product pages of products only from a specific collection. the staff are very helpful, and will assist promptly, it is easy to read, it works perfectly, with a quote button on each product, Great, fast service and a great app! Thank you Joy
Hi Mike Sport Lebanon,
Thank you so much for spending your time leaving us such wonderful words. We understand that you have many options in the marketplace, and are pleased that you have made Request a Quote app your premier choice for using. We always want to help you as much as we can. We made sure to share this feedback with Joy to give her the recognition that she deserves.
She was delighted to hear your feedback.
Please let us know if you need any further assistance from us!
Kaylee - Omega Team
Vicent, the contact who helped me, is the only reason I will continue using this app. He is a great help and helps alleviate my frustration.
Hi, it’s great to hear that you had a positive experience with Omega's app. Our team will be happy to hear that their hard work has paid off! If there’s anything we can do to serve you further, let us know.
I'm amazed at how super helpful the team are at Request a Quote. Their assistance with app implementation for our theme has been by far the best I have ever had with any Shopify App to date. Nothing has been too much trouble. If I could give Kaylee and her team 10 stars I would. An absolutely fantastic experience!
Hi Trust Panda,
Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work
Let us know whenever you have any questions about the app.
Best regards!
Omega Team
It could be more usable. I’m not satisfied for this app. I’m not satisfied. It could be more usable. I’m not satisfied for this app. I’m not satisfied.
Thank you for your time and consideration.
Regarding your case, I am sorry for any inconvenience you are facing with the app and our support service.
It's so sad to see your 1* review because for some reason you can not afford the price and want to use the app for free. However, as far as we can offer,
our team only supports giving a specific period to experience the app. If you want to unlock other functions in the
highest plan, you will have to pay for the app.
We serve thousands of users and hope you can understand this issue please reply to our email if you are still interested in trying the app.
Our team is willing to welcome you back and support your business to set up the app. Hope you can give us another opportunity to experience the
app to the fullest. Wish you all the best and feel free to contact us anytime at contact@omegatheme.com.