O:Request a Quote ‑ Hide Price
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The customer service is very helpful, instantly resolve the problem due to the incompatibility of my theme on their end. After that the app is working in the way that I wanted. Resolved:
1. Showing price first before hiding it after loading the collection page.
2. Product Grid display issue.
Your review means the world to us! We are grateful that you like the app so far. 😊 We are always happy to help in any way we can, and we are available anytime. Thanks so much for 5 stars! 🌟
这款应用十分方便，工作人员也很厉害，帮助我们很快速的解决了问题。希望这款应用得到大家的喜爱，我很感谢两位工作人员专业和细心地服务，他们用专业知识快速的帮我解决了问题，这十分的有效率让我省下时间去做别的事。
非常感谢您的精彩评论！ 我们很高兴听到您喜欢我们的应用程序的体验。 如果我们可以为您提供进一步的帮助，请告诉我们，感谢您抽出宝贵的时间给我们留下如此友善的评论。💗💗💗
The app is intuitive and easy to use and does exactly what we needed. The customer service is also fantastic.
Thanks for sharing your positive review of Omega’s Request Quote - Hide Price app. Feedback like yours is valued by every team member here and it gives us the motivation to continue developing our apps.
Lynn is awesome! She was super helpful and gave premium support. Deigo is a superstar in customer care. I love the app and the support is superb!
How lovely and sweet you are.🌞 Our team is really impressed with the positive things you shared about our app and support service. 🙏🏻😊🙏🏻😊🙏🏻😊. Let’s rock together 🔥🚀
The app was unstable when I started using it, the application window would dissapear and would not work on any browser (and even incognito). But the issue was fixed by devs (said that they made some integrations which made the app unstable).
Also, the manual SMTP connection does not work, triple checked everything, even tried on other SMTP clients, so I know that SMTP credentials are valid, but somehow this app does not connect to it.
Really liked this app for its UI, because it has nice desktop UI. But then I tried it on mobile and the product images are very distorted, the table is squeezed and the view just looks bad. This is really a deal-breaker because most of the traffic nowadays is made on mobile.
But the support is really nice and helpful. Still, would not pay for this app for now, because it is not yet fully developed. And the prices are the same as in other fully working quoting apps.
Hi there,
Thanks for taking the time to leave us feedback! We appreciate your detailed review of our app.
For the SMTP configure issue, our Dev team is already been informed about the case and we will sort things out for you. We truly hope that you will have a better experience with the app when the fix is done.
Also, regarding your concern about our UI of the Quote form on the mobile version, I believe this can be solved by just a simple customization that our team is willing to provide to all our beloved customers since we understand the app will connect differently to each store's theme to reflect the setting on the front store. There is a support Agent who already contacted you to help you with this. I hope we can have this chance to support you and your theme with the app.
Please reach out to us via live chat or email at contact@omegatheme.com with any further comments or suggestions you wish to share.
Again, thank you for taking the time to review our app!
Installed the app as this would really be a great feature - had a small issue & support has been amazing! THANK YOU Guys! (@Joy)
Hi Blackbeancoffee.africa!
Thank you so much for taking the time to leave us a review. We are really glad to see that you're happy with our app and our support team.
If there is anything we can support you further, please do inform us!
Kaylee - Omega Team
Great app, easy to setup and easy to use. Installed in minutes, and customers love it.
Love this app. Exactly the option I needed on my site for customers who have a project and need a quote for multiple items. I had a couple of changes I needed and the support team were amazing. They were fast to respond and made the change I requested very quickly.
Only just added the app, and I have had to do a little fiddling to start getting it the way I wanted. Nothing too hard. The only issue I had was with how the products were showing in the quote box. But Stella on their help team sorted it very quickly for us (within 5 min it was fixed)! Very helpful.So no complaints with after sales service. We are still to put the app through more tests, but so far it is doing what I need. Thanks.
Thank you for your time to leave this review. We appreciate the chance to support our customers with excellent experiences so your feedback is such a great motivation for us to provide outstanding services!
l'app funziona benissimo, e anche il team che mi hanno aiutato avendo un problema nel codice del tema
Hi MorbideCreazioni™,
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team