Snap! Request Quote Hide Price , 433 条评论
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Excellent support. Very good service. The team even helped to customise some additional requirements I needed.
Hi, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support as 5 Star as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!
Added new products to the add to quote option and it completely broke my site and I cannot repair in anyway. I have been trying to get in contact with them for a long time and they keep just opening my messages and not replying. Highly dissatisfied. If you want your site to break and show a white screen to your users install this app!
Hello there,
Thanks for taking the time to let us know your issue and we are sorry for the negative experience you had.
Our support team has just received your request about the app and fixed the issue for you.
Please check and let us know if you need any further assistance.
We are terribly sorry again for any inconvenience caused.
Best regards,
Omega Team
Joy and Joyce have tried hard to assist to get this app working well on our website. We are now happy with the result.
Hi Star Statues
Thank you so much for your review. We are happy that you had a great experience with our app and customer service. Our team is always here to solve any of your problems. Please feel free to contact us again if you need more help. Have a good day!
Kaylee - Omega Team
Support is really good! Had some problems with emails connection - solved. Also some extra wishes with css - solved. So far the best quote-app we have tested. Keep up the good work guys!
Hi b2b unbound coffee roasters,
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team
Customer support was amazing. Live chat was very helpful in making sure everything was working the way we needed the app to look and feel.
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
I found no difficulties in setting up the app, when problems arose, support was quick and carried out my request.
We can’t thank you enough for the kind words about our app. Your review means a lot to us and lets us know we’re on the right track!
Fantastic Support! The app does exactly what I required and very easy to use. Would definitely recommend.
Hello 122 West!
The team here at Omega is thrilled to hear such good feedback from you. We are always grateful to customers like you who help us to improve our level of service. We will continue our efforts to meet your requirements and expectations in the future as well.
Please feel free to contact us if you need our support!
Kaylee - Omega Team
Excellent customer support. Needed help with implementing the APP and tailoring the look to my theme after installation, the online chat replied instantly with step by step solutions. Very friendly support staffs, two thumbs up! So far the APP is doing exactly what I need it to do. will test out finer features when getting real customer interactions later.
Hi jingyayi,
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Omega Team
Great app for wholesale and B2B site, as well as for a soucing agent site, the support team is professional and very responsible. specially thank for Vincent's help to make some customizations.
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
I am very satisfied with my experience with Omega Request. I needed help resolving an issue and their support was fantastic. They responded immediately to my inquiries and were very helpful in finding a solution to my problem.
Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.