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Excellent support. Very good service. The team even helped to customise some additional requirements I needed.
Hi, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service support as 5 Star as we strive to provide just that for all our customers. We appreciate your time to leave such kind words!
Support is really good! Had some problems with emails connection - solved. Also some extra wishes with css - solved. So far the best quote-app we have tested. Keep up the good work guys!
Hi b2b unbound coffee roasters,
Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team
Customer support was amazing. Live chat was very helpful in making sure everything was working the way we needed the app to look and feel.
Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. We’re here for you anytime.
I found no difficulties in setting up the app, when problems arose, support was quick and carried out my request.
We can’t thank you enough for the kind words about our app. Your review means a lot to us and lets us know we’re on the right track!
Fantastic Support! The app does exactly what I required and very easy to use. Would definitely recommend.
Hello 122 West!
The team here at Omega is thrilled to hear such good feedback from you. We are always grateful to customers like you who help us to improve our level of service. We will continue our efforts to meet your requirements and expectations in the future as well.
Please feel free to contact us if you need our support!
Kaylee - Omega Team
Excellent customer support. Needed help with implementing the APP and tailoring the look to my theme after installation, the online chat replied instantly with step by step solutions. Very friendly support staffs, two thumbs up! So far the APP is doing exactly what I need it to do. will test out finer features when getting real customer interactions later.
Hi jingyayi,
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Omega Team
Great app for wholesale and B2B site, as well as for a soucing agent site, the support team is professional and very responsible. specially thank for Vincent's help to make some customizations.
Thank you so much for your amazing review! We are so happy to hear that you are enjoying your experience with our app. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.💗💗💗
I am very satisfied with my experience with Omega Request. I needed help resolving an issue and their support was fantastic. They responded immediately to my inquiries and were very helpful in finding a solution to my problem.
Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.
After installing this app, I realised that it needed a few tweaks to adapt to the warehouse theme I am using. After reaching out to Ngoc and her team of developers, they made the appropriate changes within 24 hrs and free of charge. Great app, great support.
Hi Onlinetonerau,
Thank you for taking the time to share this positive rating! We will make sure to share this with the store team to let them know to keep up the amazing work. Feel free to contact us if you have any questions.
All the best!
Omega Team
currently on the brooklyn theme, and this app has been a great addition. easy to install, especially for someone with no technical knowledge. offers enough customization options while maintaining user-friendliness. furthermore, support was quick and thorough.