Snap! Request Quote Hide Price
符合 Shopify 的最高品質標準，速度快、易於使用，對商家深具價值。
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This app has become more of a time-consuming troubleshooting process with each update or change. Integrated it into our website to allow for a more streamlined quoting and booking process for our rental business however each update has made our team have to spend more and more time to troubleshoot the app due to functionality issues of the app.
Every update has made a different old setting previously in place inaccessible. The app's team are not in a U.S. time zone so very little can be addressed in real time. Most things are addressed overnight which can cause most things to take multiple days to be resolved. The concept had a good framework, and the developers try to receive feedback but very little is resolved in a timely enough fashion for businesses to be able to rely on this app to be used for a core part of the business model. If they were to have a developer on-call 24 hours, it could be a really good app. But the way they do things now is making us want to cancel the annual subscription and find another quoting feature app or leave Shopify all together.
Hi,
Thank you for taking the time to share your feedback with us. We deeply regret that our recent updates have caused frustration and extra work for your team. Your experience is important to us, and we are truly sorry for the inconvenience.
We understand how critical it is for your rental business to have a seamless quoting and booking process. Your feedback about the challenges with troubleshooting and the time zone differences has been noted. While our team works diligently to address issues as quickly as possible, we realize the need for more immediate support and are actively exploring solutions to improve this, including the possibility of extended support hours.
Your suggestion for a developer on-call 24 hours is valuable, and we will consider it seriously as we work to enhance our service. We are committed to making the necessary improvements to ensure our app becomes a reliable and efficient tool for your business.
We hope to continue supporting you and demonstrate our dedication to providing a better experience. Thank you for your patience and understanding.
Great app when it comes to hiding pricing and creating quote requests from customers. There are certain countries I am not able to sell my products to due to conflict of interests with certain distributors. With this app I was easily able to hand select certain countries so that way they were not able to see the price of the items nor check out. The settings make it very easy to do this, and only took a few minutes.
I did have some questions so I reached out to customer support chat and Cam from request a quote helped answer some questions I had and even went into the backend of the app to make things easier for me. Highly recommend
Thank you for the detailed feedback! 😊 We're so glad to hear that the O: Request a Quote ‑ Hide Price app helped you easily manage country-specific restrictions, and that Cam was able to assist with your questions and make things easier. Your recommendation means a lot to us! 🙌
Customer support is the BEST! Fix issues FAST and go above and beyond to help.
A++++++++
Thank you so much for the A++++++++ review! 🌟 We're thrilled to hear that our customer support for the Request a Quote ‑ Hide Price app was able to resolve your issues quickly and go the extra mile for you. 😊 We’re always here to help! 🚀
I got help from Tracy very quickly with my problem. I am very satisfied with the service.
Thank you for your fantastic review of the O: Request a Quote ‑ Hide Price app! We're thrilled to hear that Tracy was able to help you quickly with your problem and that you're very satisfied with the service! 🌟 If you need any more assistance, just let us know. We're here to support you! 😊
Great app - does exactly what we required and is super simple to set up. Plus, Niel was so quick and helpful for a minor issue we had around email notifications.
Thank you for the great feedback! 😊 We're delighted to hear that the Request a Quote ‑ Hide Price app meets your needs and was easy to set up. We're also glad Niel could quickly and helpfully assist with your email notifications issue 💪📧. If you need anything else, we’re here to help! 🙌🌟
IT IS NOT ONLY THE APP IS COOL, BUT THE PEOPLE BEHIND THE APP ARE COOL TOO, AND THAT IS THE MOST IMPORTANTTTHING, THANK YOU, GREAT HELP/SUPPORT.
Thank you so much for your enthusiastic review of the Request a Quote ‑ Hide Price app! 🌟 We're thrilled that you find not only the app cool but also our support team! It’s awesome to hear that our team made a positive impact on your experience. Thank you for the kind words, and remember, we’re here whenever you need assistance! 😊
Great service !
solve my issue very fast
Thank you for your kind words! 😊 We’re thrilled to hear that you received great service and that your issue was resolved quickly with the Request a Quote ‑ Hide Price app 🌟⚡️. If you need any further assistance, just let us know! 🙌💬
Great so far! Will submit another review after we have used it for a while.
Thank you for your feedback! We're glad to hear it's going great so far. Looking forward to your future review after more use. If you need any assistance in the meantime, feel free to reach out!
App works well and more importantly, their support is responsive.
Thank you for your kind words! 😊 We're happy to hear that the Request a Quote ‑ Hide Price app is working well for you and that our support team has been responsive. 💬 If you need anything else, don't hesitate to ask! 🙌
Omega team are quick to respond and have implemented my requests, which is just amazing. Great team behind the scenes and a great product. Omega team has the best customer service experience I have ever encountered. I have had to chat with their team many times while updating the apps for customization and they reply within 5 minutes and all questions/comments/requests completed quickly and easily. HIGHLY recommend.
🌟 Thank you for your fantastic review! We're thrilled to hear that the Omega team behind the Request a Quote ‑ Hide Price app has provided amazing service, responding quickly and implementing your requests seamlessly. 😊 We're delighted that you had such a positive customer service experience and that we could assist you with your customization needs. Your high recommendation means a lot to us! If you need any further help, we're here to support you.