Overall rating
4.9
Counts per rating level
  • 93% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, easy setup, and customization options. It's praised for streamlining the process of collecting online quotes and managing customer inquiries. Many appreciate the feature that allows hiding prices. Support is described as prompt, responsive, and effective. Despite a learning curve, merchants find the app powerful and professionally designed.

November 4, 2021

once again these guys have looked in to bespoke ideas for the way this app runs on our site, we found a solution which works well. They are always responsive, my ideas are not always feasible but its about working through ideas which help us move forward. Once again thanks Joy for your help and assistances.

The Printed Pen Site
United Kingdom
About 1 year using the app
Omega replied November 4, 2021

Hello The Printed Pen Site!

I so appreciate you taking the time to share your experience with our app and we are thrilled to hear that you satisfy with our app and our support team. We will not be able to stand in this market for this long without customers like you.

If you have any questions or need assistance from us, we're more than happy to support you.

Edited September 7, 2021

I have 2 empire themed web sites, I'm not very good with some of the IT issues around shopify but Ngoc very kindly helped me with both sites. Both our web sites are highly modified, so Ngoc got their development team to adjust their application to suit us, the end result is really good. What I have learnt with the shopify app store, you have to work with the partners, like Omega, you have to understand the time zone which can mean a delays but these guys were on it at all hours, I was really, really impressed, I can therefore high recommend this app.

bownenterprises
United Kingdom
About 1 year using the app
Omega replied September 7, 2021

Hi bownenterprises,

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Omega Team

January 12, 2022

I can't speak highly enough about the customer service we received for this app. We are using it in place of a purchase order purchasing process. And the developer and customer service have been great help in us making it work. I highly recommend this app to anyone.

Martin Engineering Brand Shop
United States
About 1 year using the app
Omega replied January 12, 2022

Hi Martin Engineering Brand Shop

Thanks for taking the time to leave us feedback! We really appreciate it. We are glad that you are happy with our app and customer support. Please feel free to contact us again if you need more help.
All the best,
Kaylee - Omega Team

Edited June 7, 2021

Support is awesome! Is just a matter of hours they solved an important issue about not being able to use the Form Designer. Just a screenshot and an email was enough for them to solve it! Awesome app!

Ambiente Mexicano
Mexico
About 1 year using the app
August 19, 2022

This app is exactly what i was looking for. The Dashboard is well laid out and it has many features The best part of it is the service is top notch. immediate responses.

Amanat Electrical Zimbabwe
Zimbabwe
About 1 year using the app
Omega replied August 19, 2022

Wow, we were blown away by your positive words, we really appreciate the time you took to write such an amazing review! 💋 Thank you so much and have a great day ahead. 🙌

March 6, 2023

Good service, solved my issue fast. Tracy was very helpful, went into the app theme and resolved issue.

North West Hardware
Australia
About 1 year using the app
Omega replied March 7, 2023

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

Edited May 17, 2023

ich habe diese App für den Shop geldzähler.com getestet und sie ist top!
Die Unterstützung des Supports während der Testphase und auch in der Anpassung auf ein neues Theme war hervorragend und vor allem sehr schnell.
Ich kann sie nur empfehlen, 5 Sterne von mir. Weiter so!
Ergänzung vom 17.05.23:
Der Supporter Vincent hat mir innerhalb von 15 Min. geholfen und via Chat ein Problem gelöst - Perfekt!

Knäble Büro & EDV GmbH
Germany
About 1 year using the app
Omega replied May 26, 2022

Wow, wir waren überwältigt von Ihren positiven Worten, wir schätzen die Zeit, die Sie sich genommen haben, um eine so ausführliche Bewertung zu schreiben! 💋 Vielen Dank und einen schönen Tag im Voraus. 🙌

February 7, 2023

It does exactly what I needed. Great support also, they answer fast and fix a problem I had.........

Dblancohomedeco
El Salvador
About 1 year using the app
Omega replied February 7, 2023

Thanks! It makes our day to hear that we were able to provide you with 5-star service. We’ll make sure the entire team received your feedback – they'll be thrilled to hear your kind words.

May 11, 2021

The app is quite good. Did exactly what I wanted from it. Not too difficult to work the basics out. The real stand out was when I had problems with getting the required code put into our theme - the Omega team quickly jumped on and inserted the code for me and very quickly resolved my issues. I would have been messing around for hours trying to figure it out myself. They got it done in 20 minutes. Happy to recommend this app and the developers!

CCWT
Australia
About 1 year using the app
November 2, 2021

Great app, works well and the design is nice. Amazing prompt customer service! Joy was amazing and so helpful.

SIMPLE STATEMENT - Event Styling
New Zealand
About 1 year using the app
Omega replied November 3, 2021

Hi SIMPLE STATEMENT - Event Styling!

Thank you for sharing your experience while using our Request a Quote app and with our support team. We will continue our efforts to continue to meet your requirements and expectations and give you the kind of service you deserve.
Please feel free to let us know if you need any further assistance from us.