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Fast & friendly support for every question & problem we had. I gladly recommend shopify & their customer service.
The customer support has been amazing. They've been able to fix any issues I've had within 24 hours of my request. Highly recommed.
We have so far set up the app and we are really looking forward to seeing it working. The support from the Globo team has been quick, to the point, and very helpful, something that for us is one of the most important things.
Outstanding service. Have had the team make so many tweaks and changes to how the app displays on our site. They have been so patient and gone beyond to help. Highly recommend.
Very arrogant business behavior - no answers even after two, three mails.
Don't count on this business! Look for better business partners,
First of all: all my spam folder does not contain any mail from Globo.
Second: software supplier should never ever put screen shots on public websites containing passwords
Third: software supplier should never ever put screen shots on public websites containing email addresses
Fourth: We got even no emails from Globo, even when we use there website contact form - tried three times
Fifth: It seems I'm not the only one which has "communication problems" with Globo. Just read the comments from 6th May from Canada.
If I would be a software provider, I would be very worry about what's happen with my clients mail. I would check all my website and look where the missing mails from my website email forms are sticking. That's a key information channel and not a sleeping chat window!
The "try" what I saw was a screenshot.... We never got the messages - also not the reply from your website online form requests. The presented screenshots seems to be from the support and not from your "so called" sales team, which also should give answers on ANY email requests.
Hi there,
I dont' understand what happened with your email. I have never get your response.
You can see I reply you 2 times.
First time: https://prnt.sc/sfpqz8
Other times: https://prnt.sc/sfpsec
Please check on your junk(spam) folder.
If you are not available on email, Our team also available on live chat now.
I'm looking forward to hearing from you
Best regards,
Helen
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Sorry for the screenshots issue. I already updated it.
As you can see our team has tried to connect with you. but we haven't yet receive any email from you.
A great, simple and easy to use app. Perfect for our business model. Plus the customer support is excellent and with quick response times!
Globo are literally the most attentive, concise and efficient app developer I've come across in 6x years of using Shopify! Our Quoting system is impeccable, they went above and beyond in helping us set up and i' m thoroughly looking forward in working with Globo - we're on the highest price plan and have been thrilled with all their efforts so far. Thank you Helen and team :)
The application works very good. They helped us with a personal solution. Support is great!..........
Best company here at Shopify app store. Fast customer service and good quality software including this one. Works without problem!
I needed an app that could focus on quoting instead of capturing orders. Globo was quick to respond to help requests and get the app working on my site. Great service!