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It does not work
as des gros bogue depuis un moment
Support was horrible, did not try to help. Had an attitude, don't recommend
Would not recommend this site to anyone, twice my email disappeared and never received min 50 emails
Major functionality missing. No option to place total price in a quote. Really? How is it even a quote?
Very disappointed.
Total waste of time installing this app, I upgraded to the paid version hoping it would show its true colour. The price still displays when you load the page because they are only editing out the price with CSS. They offered to fix the issue after five attempts still didn't fix the issue of the price displaying when people were searching, recently viewed products price still displays and I gave up when looking at the product on a mobile phone it's still showing the price 60% of users use mobile phones. Support was great but when they ask me for full admin access I thought what a waste of time and energy and I remove the app. I believe this app is a total waste of time so I'm still searching for a better alternative.
App worked fine to start with and then all of a sudden you can't convert to orders. Notified support only for them to tell me the app was working appropriately when clearly it isn't. Looking for an alternative.
HIDE PRICES DOESN'T WORK ON ALL 2.0 THEMES and the developers are very cavalier with their fixes and launching of code. I am a front-end developer. PLEASE BEWARE to thoroughly check Globo's code fixes because it doesn't appear that they do. Please let me explain our nightmare so this doesn't happen to you.
Our issue caused heheadaches with our customers, and in one case, substantially discount a product. Due to the nature of our high-priced products, our business is predicated on hiding prices from customers allowing us to quote accurately and appropriately. Unfortunatley prices on our Recently Viewed widget, Recommended Products widget, and Search (only on mobile) were still visible after we launched our 2.0 theme. As a short term, and very quick fix, I hid all prices using display:none; CSS, while the Globo team coded a fix.
After several responses telling me the code was fixed (when it hadn't been) we finally seemed to get it right, only to find out when the URL included /pages/, which is where all quoted products go to submit a quote, the prices would show in search and the widgets. A customer saw a wrong price and we had to honor that price costing us big. So once again, I implemented the CSS code hiding all prices unconditionally. Globo again said they fixed the issue, removed my code, and it clearly showed the prices on all search products without us being able to check their fix.
It seems that there is absolutely NO Q&A process on Globo's side when they implement fixes. So again BEWARE
The app itself is solid, but the communication with Lyla is extremely frustrating. I initially contacted support with a question and she helped right away. She immediately asked for a review, but I didn’t have time to leave one because I was still in the middle of setting up the app on my site. When I returned to the chat to ask for additional help, I was completely ignored. I sent multiple follow-up messages and received no response at all. It feels like I was simply ghosted. Her icon is green and shows shes online receiving my requests for help but no response. Very frustrating to be ignored when setting up this app.
First of all, I’d like to sincerely apologize for the bad experience you had with our app. We’re truly sorry that we couldn’t assist you in a timely manner, and we completely understand how frustrating that must have been.
At the time you reached out again, it was unfortunately outside of our support working hours (our night-shift starts from 6:00pm to 2:00am), so our team was already offline. That said, this is not an excuse - we genuinely regret that we weren’t able to get back to you sooner.
If possible, we would really appreciate the opportunity to support you again and help resolve any remaining concerns. Please rest assured that we never intended to ignore your request/issue. Your experience truly matters to us.
Once again, I’m very sorry for the inconvenience caused, and I sincerely hope you’ll consider giving us another chance to assist you properly.
Bad app, this app change all your product and collection pages when you install it without ask you.
Just install this app and all your product will have the request quote option enabled with the product and collection page changed with bug.
You can't choose first witch product have to get the option, you have to disabled all the products you don't want have it one by one and bugs will stay on those pages.
