SA Request a Quote, Hide Price

SA Request a Quote, Hide Price

리뷰 (524)

전체 평점
4.8
평점 수준당 개수
  • 평점의 90%가 별 5개입니다
  • 평점의 6%가 별 4개입니다
  • 평점의 1%가 별 3개입니다
  • 평점의 1%가 별 2개입니다
  • 평점의 2%가 별 1개입니다
2021년 1월 22일

The customer support has been amazing. They've been able to fix any issues I've had within 24 hours of my request. Highly recommed.

Charles and Hunt Shop
캐나다
앱 사용 기간 대략 3년
2021년 1월 28일

We have so far set up the app and we are really looking forward to seeing it working. The support from the Globo team has been quick, to the point, and very helpful, something that for us is one of the most important things.

HORIZON SPORT WEAR
스페인
앱 사용 기간 대략 3년
2022년 4월 1일

Outstanding service. Have had the team make so many tweaks and changes to how the app displays on our site. They have been so patient and gone beyond to help. Highly recommend.

Konstruct Ltd
뉴질랜드
앱 사용 기간 대략 3년
2023년 5월 26일

I am having good experience by using this app, support team is responsive. There are lot features in the app and still i need to explore to get more benefits. I recommend this app to others.

Dolphin Heat Exchanger USA
인도
앱 사용 기간 대략 3년
2020년 5월 12일에 편집됨

Very arrogant business behavior - no answers even after two, three mails.
Don't count on this business! Look for better business partners,

First of all: all my spam folder does not contain any mail from Globo.

Second: software supplier should never ever put screen shots on public websites containing passwords

Third: software supplier should never ever put screen shots on public websites containing email addresses

Fourth: We got even no emails from Globo, even when we use there website contact form - tried three times

Fifth: It seems I'm not the only one which has "communication problems" with Globo. Just read the comments from 6th May from Canada.

If I would be a software provider, I would be very worry about what's happen with my clients mail. I would check all my website and look where the missing mails from my website email forms are sticking. That's a key information channel and not a sleeping chat window!

The "try" what I saw was a screenshot.... We never got the messages - also not the reply from your website online form requests. The presented screenshots seems to be from the support and not from your "so called" sales team, which also should give answers on ANY email requests.

Warahuus Landquart HGVL
스위스
앱 사용 기간 대략 3년
답글 samita.io개 2020년 5월 12일

Hi there,

I dont' understand what happened with your email. I have never get your response.
You can see I reply you 2 times.
First time: https://prnt.sc/sfpqz8
Other times: https://prnt.sc/sfpsec

Please check on your junk(spam) folder.
If you are not available on email, Our team also available on live chat now.

I'm looking forward to hearing from you
Best regards,
Helen

----------
Sorry for the screenshots issue. I already updated it.
As you can see our team has tried to connect with you. but we haven't yet receive any email from you.

2023년 5월 16일

HIDE PRICES DOESN'T WORK ON ALL 2.0 THEMES and the developers are very cavalier with their fixes and launching of code. I am a front-end developer. PLEASE BEWARE to thoroughly check Globo's code fixes because it doesn't appear that they do. Please let me explain our nightmare so this doesn't happen to you.

Our issue caused heheadaches with our customers, and in one case, substantially discount a product. Due to the nature of our high-priced products, our business is predicated on hiding prices from customers allowing us to quote accurately and appropriately. Unfortunatley prices on our Recently Viewed widget, Recommended Products widget, and Search (only on mobile) were still visible after we launched our 2.0 theme. As a short term, and very quick fix, I hid all prices using display:none; CSS, while the Globo team coded a fix.

After several responses telling me the code was fixed (when it hadn't been) we finally seemed to get it right, only to find out when the URL included /pages/, which is where all quoted products go to submit a quote, the prices would show in search and the widgets. A customer saw a wrong price and we had to honor that price costing us big. So once again, I implemented the CSS code hiding all prices unconditionally. Globo again said they fixed the issue, removed my code, and it clearly showed the prices on all search products without us being able to check their fix.

It seems that there is absolutely NO Q&A process on Globo's side when they implement fixes. So again BEWARE

Equipment Blades Inc
미국
앱 사용 기간 대략 3년
2020년 11월 4일에 편집됨

A great, simple and easy to use app. Perfect for our business model. Plus the customer support is excellent and with quick response times!

Numedex
아일랜드
앱 사용 기간 대략 3년
2019년 11월 12일

Globo are literally the most attentive, concise and efficient app developer I've come across in 6x years of using Shopify! Our Quoting system is impeccable, they went above and beyond in helping us set up and i' m thoroughly looking forward in working with Globo - we're on the highest price plan and have been thrilled with all their efforts so far. Thank you Helen and team :)

Arbil Rail
영국
앱 사용 기간 대략 3년
2023년 2월 2일

The application works very good. They helped us with a personal solution. Support is great!..........

Schaart Communications
네덜란드
앱 사용 기간 거의 3년
2022년 9월 9일

Best company here at Shopify app store. Fast customer service and good quality software including this one. Works without problem!

Theramart
미국
앱 사용 기간 거의 3년