Classificação geral
4,8
Número por nível de avaliação
  • 90% das avaliações são de 5 estrelas
  • 6% das avaliações são de 4 estrelas
  • 0% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 3% das avaliações são de 1 estrelas
20 de março de 2023

The app is good, it has it's moments but the support is on point and always ready to resolve whatever comes up.

Carstens
Estados Unidos
Mais de 2 anos usando o app
1 de abril de 2022

Outstanding service. Have had the team make so many tweaks and changes to how the app displays on our site. They have been so patient and gone beyond to help. Highly recommend.

Konstruct Ltd
Nova Zelândia
Aproximadamente 3 anos usando o app
Data de edição: 12 de maio de 2020

Very arrogant business behavior - no answers even after two, three mails.
Don't count on this business! Look for better business partners,

First of all: all my spam folder does not contain any mail from Globo.

Second: software supplier should never ever put screen shots on public websites containing passwords

Third: software supplier should never ever put screen shots on public websites containing email addresses

Fourth: We got even no emails from Globo, even when we use there website contact form - tried three times

Fifth: It seems I'm not the only one which has "communication problems" with Globo. Just read the comments from 6th May from Canada.

If I would be a software provider, I would be very worry about what's happen with my clients mail. I would check all my website and look where the missing mails from my website email forms are sticking. That's a key information channel and not a sleeping chat window!

The "try" what I saw was a screenshot.... We never got the messages - also not the reply from your website online form requests. The presented screenshots seems to be from the support and not from your "so called" sales team, which also should give answers on ANY email requests.

Warahuus Landquart HGVL
Suíça
Aproximadamente 3 anos usando o app
samita.io deixou uma resposta 12 de maio de 2020

Hi there,

I dont' understand what happened with your email. I have never get your response.
You can see I reply you 2 times.
First time: https://prnt.sc/sfpqz8
Other times: https://prnt.sc/sfpsec

Please check on your junk(spam) folder.
If you are not available on email, Our team also available on live chat now.

I'm looking forward to hearing from you
Best regards,
Helen

----------
Sorry for the screenshots issue. I already updated it.
As you can see our team has tried to connect with you. but we haven't yet receive any email from you.

Data de edição: 4 de novembro de 2020

A great, simple and easy to use app. Perfect for our business model. Plus the customer support is excellent and with quick response times!

Numedex
Irlanda
Aproximadamente 3 anos usando o app
12 de novembro de 2019

Globo are literally the most attentive, concise and efficient app developer I've come across in 6x years of using Shopify! Our Quoting system is impeccable, they went above and beyond in helping us set up and i' m thoroughly looking forward in working with Globo - we're on the highest price plan and have been thrilled with all their efforts so far. Thank you Helen and team :)

Arbil Rail
Reino Unido
Aproximadamente 3 anos usando o app
15 de junho de 2021

I needed an app that could focus on quoting instead of capturing orders. Globo was quick to respond to help requests and get the app working on my site. Great service!

Mighty Imprints
Estados Unidos
Quase 3 anos usando o app
12 de abril de 2018

Super helpful and accommodating
Nham did everything I asked for and was amazing to deal with
Job completed very quickly and responsive to emails

Che Event Hire
Austrália
Quase 3 anos usando o app
19 de janeiro de 2020

Thanks to Emma and the team, Very quick response and service. And accurate solutions for the needful.

BigHaat.com
Índia
Quase 3 anos usando o app
6 de maio de 2020

Would not recommend this site to anyone, twice my email disappeared and never received min 50 emails

WESTERN CANADIAN ROCKWELL INC
Canadá
Quase 3 anos usando o app
Data de edição: 16 de setembro de 2018

Just like many reviewers have said, Globo provides excellent support. They stayed on my issues stemming from a problematic theme (I think) till the bugs particular to my site was solved. I'm new to the the app but so far think I made the right choice. Will update my 4-star review once I've used it enough to be able to make a longer-term assessment.

Humboldt Sky
Estados Unidos
Quase 3 anos usando o app