SA Request a Quote, Hide Price , 448 則評價
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Not very impressed as the templates don't appear to work. Not editable ?
How do I personalize a quote and reply
I'm new to this product and ran into an issue. I just sent an email in the afternoon and they ask me to grant them permission to access our SW. By morning everything was working as expected. Thanks for your great support.
I was having an issue with the RFQ features showing up in my menu (ended up being my fault....nothing wrong with the app). When I reached out to support for help, they replied VERY quickly and expertly. My issue was resolved almost effortlessly.
Prompt help with helping me to set up the app on my site. All my questions were answered, and same day response.
I have tried one of the quote app in Shopify and it didn't work well with another filter app; but this app manage to do so. Not only that, their support is responsive and prompt. They also manage to update their app to match with our theme seamlessly.
However, they need to be more careful next time when doing testing and also ensure that they remember to revert the settings after they are done (because we are already live... I nearly had a heart attack).
Other than that, I would use them again if I am setting up another store!
This app works well out of the box but if you need help getting it aligned with your theme or have issues with how it works, support is only an email away. They always reply to me within hours, and the one time I had a feature I needed to be implemented, they sorted it out in two days. I am very happy with the app and the support you get. Just give it a go! I think the negative reviews are people getting scared that the code ruined their website, and then writing a review before contacting support. Or they are simply not familiar with how their theme works. Because they do not all work the same.
I couldn’t be happier with this app. It is very user-friendly and has lots of options, but overall, what won me over is the support team. Very knowledgeable, friendly, patient, and professional! I’d give it 10 stars if I could!
We used the app to create a Wish List for a Luxury Holiday Homes site. Does exactly what is required and the support is excellent (thank you Helen). Highly recommend the app and the Globo team. Give it a try.
Really great support team who were able to help me in minutes! Emma was really helpful. App has been good so far.
This app works very well for us. We had an issue because we have variants/custom products but their customer support was excellent and fixed it and made it work for us very quickly.