Recenzje (77)
Zawęź
-
Według oceny
Simple and useful app to allow customers to request quotes before a final checkout. Support staff have been prompt and helpful too!
Such an amazing app but an even more amazing customer service. They help me for days, with things I didn't even know I could do! My boutique gpnentreprises.com has never looked and work better! 6 stars!!
Excellent app and their support is highly responsive. We are now able to have customers submit quotes instead of place orders. Definitely recommend!
This is the best app for quotes. It allows many things: custom items, templates, pdf quotes, live quotes, and sharable quotes.
I had some issues because one day their server was slow for many hours and my customers could not checkout. This was very bad but now I am not seeing any problem for weeks and I am using this app a lot with major improvements in my services.
I hope that if in the future will is any server issue I will be notified right away so I will be able to handle it.
Thank you for this amazing app!
We truly appreciate your feedback and sincerely apologize for the frustration this situation has caused you. We want to clarify that we never make changes to customer quotes without authorization. Maintaining the integrity of your data is a top priority for us, and we take this matter very seriously.
Regarding the issue you encountered, our team thoroughly investigated it and provided clear proof that it was caused by a third-party update, not by any direct changes on our end. Despite this, we immediately took action and developed a fix within 30 minutes of it being reported to ensure your business could continue running smoothly.
We understand that communication during technical issues can sometimes be frustrating, and we regret any misunderstandings along the way. Our goal is always to be transparent and proactive in resolving issues as quickly as possible. If you have any further concerns, please don’t hesitate to reach out—we are here to help.
Support is super fast.
We replaced the checkout button on our site with a request for quote. This allows us to manually add freight costs and discounts then resubmit to customer. An optional pdf is also generated with the quote which is great for our customers that require a quote before ordering. Quick Quote also works with the Advanced Product Options app by Mageworx.
Currently in the trial version and so far everything is working as advertised. Support is very helpful and does not hesitate to help with advice. Jason is very quickly with support. Will definitely purchase the app after the trial.
The quick quote app has the most features of any quote app on the Shopify store. The customer service alone makes it worthwhile with a response within minutes, one of the customer service staff helped me through styling code for a good few hours! I highly recommend!
The app is simple but works well! And when we needed help from their team they were quick to respond and incredible helpful. Much appreciated!
We had some small appearance issues when configuring the app, but the team at Quick Quote sorted it and this is a great app
Not only is the app great, the support from the developer is fast, and he is very easy to work with!
I highly recommend this app, it makes the bidding process very easy, and converting a quote into an order is a breeze.