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I have been using this App for many years and have been extremely pleased with it. I changed themes and it would not work with the new theme. I reached out to W3 Support and literally within minutes the App was up and running again to my relief. The Quick Quote App is a very useful tool to my business and a highly recommended App. Thank you W3 Support for your extremely efficient and excellent service.
Had an issue, Jason helped out tremendously. He was very prompt at responding and kept responding until the issue was resolved.
Had another issue yesterday and they fixed it extremely quick. Highly recommend this app and their support.
Had a pretty big issue with large orders, they worked on it continuously until it was fixed. Very satisfied and very helpful.
Perfect support!
This is the best app for quotes. It allows many things: custom items, templates, pdf quotes, live quotes, and sharable quotes.
I had some issues because one day their server was slow for many hours and my customers could not checkout. This was very bad but now I am not seeing any problem for weeks and I am using this app a lot with major improvements in my services.
I hope that if in the future will is any server issue I will be notified right away so I will be able to handle it.
Thank you for this amazing app!
We truly appreciate your feedback and sincerely apologize for the frustration this situation has caused you. We want to clarify that we never make changes to customer quotes without authorization. Maintaining the integrity of your data is a top priority for us, and we take this matter very seriously.
Regarding the issue you encountered, our team thoroughly investigated it and provided clear proof that it was caused by a third-party update, not by any direct changes on our end. Despite this, we immediately took action and developed a fix within 30 minutes of it being reported to ensure your business could continue running smoothly.
We understand that communication during technical issues can sometimes be frustrating, and we regret any misunderstandings along the way. Our goal is always to be transparent and proactive in resolving issues as quickly as possible. If you have any further concerns, please don’t hesitate to reach out—we are here to help.
I’ve been using this app for over five years. It works flawlessly! And any time I’ve had a question or needed support, the developers have been very prompt and have guided me quickly to a resolution. This is what a real developer should be, and what makes Shopify really Rock! Thank you W3!
Highly efficient customer support and very quick response to our queries.
We are using Quick Quote for more than 5 year now and have not faced any problem until now.
Quick quote is just a super app, we have been using this app for years and it's an important part of our ecommerce offering.
We have found it's very customisable app and gives the customer a simple quotation process.
What was exceptional was the assistance we received from the Quick Quote team. They were so professional (and patient) while we figured out exactly what we needed.
Thank you so much, we are very happy customers and delighted to recommend your company
FABULOUS! It helps Business customers forward to folks who have to APPROVE purchases a breeze and everything is sold! Jason is always there and "Has your back" and will allow you to get MORE SALES! It is VERY IMPORTANT in my business!
We have been with the W3 Team for years. They are incredibly helpful and quick to respond to any questions and support as needed. We highly recommend W3.
Quick Quote works great. Does exactly what it says it is supposed to do. Brad was very helpful in customer service to help us add the quote number to our shopify order form.