Grocery Outpost Members
Blown away by the responsiveness and customer service! Flávio went above and beyond to help us get Required setup for our store; I can't recommend him (or this app!) more highly.
Flavio gives all suport we need anytime. It helped us to insert a client's ID field before the checkout. Very helpful app! Thanks
Schmalz Custom Landscaping & Garden Center
This app is very easy to use, and is perfect for gathering information necessary to complete a sale.
Customer service is outstanding. The staff went way out of their way to develop a special "conditional" form for our store.
I recommend this app for any store that needs a form.
I would like to express my huge gratitude to my site assistant Flavio. to be honest, I have never had such an efficient and quick support from Shopify, despite being with them for years. I wish there were more people like Flavio, it would make all Shopify users business run smoother and feel much more confident in resolving any issues.
I highly recommend Flavio to everybody and I will always praise him for his professionalism and patience with such a tech dummy as myself! I am super happy with his service!!!
Gearbox Online Shop
Super easy to use, and awesome communication from Required when we needed custom code or assistance, despite being half a world away in real time. Thanks!
Cc Metal Print
This APP is very useful for shops which need to collect additional information in the cart page. Simple to set up and very easy to use. But what makes me feel super impressive is their customer service. First, they responded like immediately after receiving my email, even during the weekend! Second, their response is not just one line or two, but a couple of paragraphs to lay out "why" the problem occurred and "how" it was solved, especially in plain English (no coding language). I feel very comfortable granting them access to help me out. Most importantly, they don't mind to go extra mile when helping customers. In my case, I'd like to add dividing lines to separate the custom fields from the cart items and the checkout button. I looked up everywhere in the Shopify Forum but got no luck. I decided to drop them a line to ask if they could help me out. I was prepared to get rejected or something like that. But I was wrong. In no time they responded and helped me to fix my problem. I was very graceful for their extra work!
I understand they have a new update coming soon. Looking forward to it! The current version is already great and highly recommended. I'm sure their new version will be even better! :)
I just got the app and am very happy! Since it was super cheap I wasn't sure of the ease of use or support I would get but both are great. It was super easy to add the fields I needed. I needed help with the set-up however and the support team immediately responded and helped me do what needed to get done.