ReSell—Post Purchase Upsell , 50 anmeldelser
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Efter bedømmelse
Great app! We have tried a few other paid apps that take commissions and this app works just as well. Highly recommend and very easy to use. Best of all it's FREE!!!
Thank you so much for your high estimation of our work. This means a lot for our entire team, and we appreciate your words, thanks you. You're always welcome with any questions at any time.
**UPDATE**They have fixed the UI to allow for first time buyers to purchase. They are also working on a fix for the declined transaction issue. Will update.
Their platform adds DECLINED upsell transactions to your stats, passes them to fulfillment, AND charges you for them. This is boarder line fraud. not to mention completely ruins all stats, and creates extra work trying to catch the declined upsells before they ship. I have lost thousands in inventory because of this app. They have charged me for declined upsell revenue. And i spent over 10 hours AT LEAST trying to tell them to fix it. over and over and over again.
I've told them over and over and over again for months and they refuse to acknowledge the issue. After warning after warning, request after request, I will be forced to report this app to Shopify incompetence and for fraud. It is absolutely unacceptable behavior.
Thank you for your review.
As a result of our communication in the previous month, we created a table that lists all the accepted paid and unpaid offers so you can ensure that everything is calculated properly. As you can see from the statistics, the app has generated over significant amount of revenue.
We are really sorry to know that you are unhappy with the app, but we made it in accordance with Shopify standards and requirements. We are ready to cooperate with you to improve your and other merchants' experience. Please contact us using any preferred channel (https://devit.software/customer-support) to discuss this matter further.
so far the app is amazing and easy to use. the support team are quick and very helpful. I highly recommend this app to anyone in need of its services. It not only delivers outstanding features but also provides top-notch customer support. I am thoroughly impressed and grateful for the amazing job the support team did in making my experience with the app a fantastic one.
Thank you for your positive feedback! We're thrilled to know that you've had a great experience with our app and that our support team was able to assist you promptly and effectively. We appreciate your recommendation and look forward to continuing to provide you with outstanding features and top-notch customer support.
This app not only works great but they went ahead and implemented a feature I requested. Now they are the best post purchase upsell app out there with the added feature. The customer service and the developers were both very patient and handled all my requests nicely. Highly recommend.
We are so grateful for your feedback. Feel free to contact us, our team is always at your service.
Super easy to use and set up. Support is very responsive and helpful. I have raised a minor issue and they are already aware of it, hopefully there will be fix soon :)
Thank you for your feedback, our team highly appreciates it. Let me assure you that we'll do our best to release a fix in the shortest possible time. We'll keep you informed on the progress.
Have a nice day ahead!
nice
Your 5-star review means a lot to us! We're thrilled to hear that you're enjoying our app. Our team is committed to helping you—feel free to reach out anytime you need assistance.
Amazing customer support, immediate and efficient responses. App works great in itself, I just needed some custom features is the only reason I had to contact them.
Thank you so much for your estimation of our work, and for these pleasant words towards our product ReSell! You're most welcome to get our support ahead, at any time when you need it.
The App is exactly what we were searching for! Support is amazing :) They help very fast. Best thing is the precise triggering of the offers.
Thank you for your feedback! It motivates us to keep working on the app and improving it. If you have any questions, feel free to contact us anytime.
Amazing app!
Thank you so much for your positive estimation of our work. This means a lot for our entire team. Please feel free to turn to us at any moment if you need help with the app or have any questions.
AMAZING APP
Thank you for your kind review.
We are very glad that you like our application and keep working to make it even better.