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I installed this app 12mths ago and had the support guys tweak the button for me, which they were happy to do. I also had one or two minor issues with the email display via Outlook, which they helped iron out. After tweaking their app for me, I promptly forgot to activate it :-(
There's been a lot of changes to my store since then. This week I contacted the team again, and asked them if they could re-tweak their button for me so that it looked more organic in my theme. At this point I offered to pay for their services. Amit not only responded to my email, but organised his developer to jump onto the task and they did it for free.
A shout-out to Amit personally. Your app is good, but your customer service is excellent. Thank you so much for your assistance and help. I know that if there is any type of issue with your App you will personally jump in and work to resolve it. It's that type of support that makes this App a 'must-have' for any shopify store.
This review made our day! Thank you so much for taking the time to leave us this amazing review. Amit will definitely be happy to read what you wrote.
We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again.
Have a beautiful day!
This app and the team have been more than amazing. So helpful and willing to do as much as possible to support their customer. We are using the Back in Stock App and many others for months and we have never been disappointed. Definitely recommend them and their products/apps.
Thank you so much for taking the time to leave us feedback! We are so happy you are pleased with our apps and services. We appreciate the opportunity to work with you!
Have a great day!
I have installed the app and settings are easy to understand. Somehow the button didn't appear in product pages and I couldn't do it myself (I don't have much knowledge about coding so it's not a surprise) I contacted the developers of the app and they quickly handled the problem. It is working good and I am already gathering information about the demand for out of stock products.
Note: I have a mailchimp account but even though I didn't connect it to this app, I have received e-mail notification in my test.
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance! We are always standing by to help!
Easy to use and install. Integrates to match store's theme. Developer was responsive and very helpful with an advanced customization request and an inventory error. Recommended!
Hey there, thanks so much for the review; we're so happy to hear you're happy with our customer support! We definitely pride ourselves on offering top-notch customer support, so if you have any questions, please don't hesitate to get in touch with us!
This app covered nearly all the functions I required, and any minor customizations I needed were done by a quick, friendly, and very helpful support team.
Hi,
Thank you so much for finding our app useful and user-friendly. We appreciate you sharing your great experience with our future merchants.
Let us know should you need any help from our end, please.
Thank you and have a lovely day!
I have been using this app for a week so far so good. I had to change my themes couple of times, and they were more than willing to help me any time. I love their customer service and app is working fine.This is a new app and i hope they will improve as time goes on. I have few other hulk apps, They are reasonable and works well.
The app looks great on your store! Thanks so much for the review, and for sharing with others in the Shopify ecosystem! We are proud to have you in our Hulk family!
Amazing app tp keep our customers updated on when the stock is back available. communication is key
Hi there!
Thank you so much for the review!
Since our brand is built upon our customers' feedback, we feel the need to express our sincerest gratitude for your role in creating our brand's image.
Please let us know if you face any issues with any of our apps in the future; we will gladly assist you at any time!
This app is exactly what we were looking for! Customer service team has an epic response time and has helped me with all my queries. Overall great app and service!
Hi there, thank you for the review! We're sorry you ran into some issues with the app, but are glad that our customer service team was able to work them out for you! We appreciate the kind words about our products and support. :-)
Please reach out if you need any other assistance!
This app has been a great way to let our customers know when a product is back in stock. It is very easy to use and we have had no problems with it.
Thank you so much for your kind words. We are thrilled to hear that you are finding the Back in Stock Restock Alerts App to be useful and that you have had no problems with it. We will continue to work hard to provide a quality service and ensure our customers have a great experience.
Thanks again!
HulkApps Team
Really well done! Ready to use out of the box. But, there are tons of options - so be sure to spend some time reading through each screen before you launch. Support is both responsive and helpful if you need them.
Hey there, thanks so much for the review; we're so happy to hear you're loving our Restock Notifier app! We love the simple, yet elegant features of this app, and are glad you've been utilizing it. :-)
You can always reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you have anything in mind :-)