Calificación general
4,4
Recuentos por nivel de calificación
  • El 69% de las calificaciones son de 5 estrellas
  • El 14% de las calificaciones son de 4 estrellas
  • El 0% de las calificaciones son de 3 estrellas
  • El 3% de las calificaciones son de 2 estrellas
  • El 14% de las calificaciones son de 1 estrellas
Fecha de modificación: 24 de abril de 2020

Update 24.4.2020:
not recommended for two reasons:
1) they require you to have mailchimp or the other provider in order to actually send the emails - otherwise nothing will happen. I feel that that has not been communicated properly in the product description

2) this is the main reason I am giving a two star review: this app broke my page (due to including jQuery in a weird way). Generally, this is a big weakness of Shopify IMHO - the apps are not really aware of each other and just include jQuery 1000s of times; however this one BROKE the other jQuery inclusions, and I was not able to fix it

On the plus side, the support was quick to answer and clarify about Mailchimp.

I do not recommend this app anymore.

I looked for Notification Apps, and this one made a good impression (mainly because there were no scary reviews of notifications being sent out on accident). It has a dashboard with tracking, showing me which items customers are interested in (which was my goal).

I had to manually install it (modify the theme to add the button) - unfortunately onboarding is not well done when you run the app the first time, it is a bit confusing, the online help was not really helpful when the button did not show up - the code which needs to be added is (just beneath your add to cart button).
This information, fortunately, was present on the configuration screen.

I feel that the text entry fields for configuration of the templates are too small to be convenient - this is possibly something the developer could work on.

The sample notification is sent with an e-mail address "name" which I set, but the actual address is an e-mail owned by the developers. I am not sure what will happen with real notifications, but this is also something I did not expect.

Finally, I am happy with the pricing of this app.

pi3g
Alemania
12 días usando la aplicación
HulkApps.com respondió 13 de abril de 2020

Hello,

Thank you for providing us inputs. We care deeply for our merchants and we would love to make improvements in our app to make your experience even better next time. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

Have a beautiful day!

Feel free to contact us whenever as we are always standing by to help.

27 de junio de 2023

Does exactly what it says on the tin, and support was quick and very helpful, cannot fault this app!

ReplacingPieces
Reino Unido
9 días usando la aplicación
HulkApps.com respondió 4 de diciembre de 2023

Thank you for leaving us such a wonderful review. We are thrilled to hear that our app is performing precisely as you'd hope, and that our support team was able to assist you quickly. Your kind words energize and encourage our entire team. We strive to deliver exceptional service and we’re glad to see those efforts resonated with you.
Please continue to let us know how we can assist you further. Your feedback is important to us.

Best wishes,
The HulkApps Team

28 de septiembre de 2021

This app falls short and has bugs. The support team have been useless (two weeks with no solutions).
First bug, the EMAIL WHEN AVAILABLE button will show on variants that are in stock (which is confusing).
Second bug, logo image keeps dropping from the email template.

Heirloom
Reino Unido
11 días usando la aplicación
HulkApps.com respondió 11 de noviembre de 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

Fecha de modificación: 4 de mayo de 2023

This is the second Hulkapps product I've used and I'm looking at a third one of their apps at present. Brilliant app, my customers started using the functionality straight away. The support team were also very helpful in getting the app nicely integrated into my web site. Highly recommended.

RV MEGA
Nueva Zelanda
8 días usando la aplicación
HulkApps.com respondió 10 de mayo de 2023

Thank you so much for your feedback!

We're pleased to hear you enjoy our services and the assistance of our Support Team; it means a lot to us!

Should you need anything else in the future, do not hesitate to reach out!

Thanks again!

13 de diciembre de 2021

Great app. Works fine. Very handy when you need to automaticaly warn customers about product availability.
And great customer support.

Frenezy Editions
Francia
6 días usando la aplicación
HulkApps.com respondió 1 de junio de 2022

Hi,

Thank you so much for your amazing feedback. We are truly glad our Customer Experience team was of help to you.

Should you need any other assistance, please do reach out at any time.

Have a lovely day! :)