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Really well done! Ready to use out of the box. But, there are tons of options - so be sure to spend some time reading through each screen before you launch. Support is both responsive and helpful if you need them.
Hey there, thanks so much for the review; we're so happy to hear you're loving our Restock Notifier app! We love the simple, yet elegant features of this app, and are glad you've been utilizing it. :-)
You can always reach out to our support team - they're willing to help however they can! They are capable enough to do minor style changes - if you have anything in mind :-)
Excellent customer support- very prompt and professional. Enjoying the app and its functionality so far for our store!
Hi there,
We're so happy to hear that you're enjoying our Hulk Restock & Back in Stock app and appreciate our customer support. Your kind words are very encouraging! We'll ensure to continue providing prompt and professional support to assist your store's needs.
Thank you for taking the time to leave us a 5-star review. Your feedback plays a pivotal role in helping us understand your needs. We're here to support you every step of the way.
Best wishes,
The HulkApps Team
This is the second Hulkapps product I've used and I'm looking at a third one of their apps at present. Brilliant app, my customers started using the functionality straight away. The support team were also very helpful in getting the app nicely integrated into my web site. Highly recommended.
Thank you so much for your feedback!
We're pleased to hear you enjoy our services and the assistance of our Support Team; it means a lot to us!
Should you need anything else in the future, do not hesitate to reach out!
Thanks again!
Great app! Nice and clean UI, that makes it easy for us, to offer our customers notifications. And great support :)
Hello there!
Thank you for your feedback!
We at HulkApps value each and every one of our customers and the feedback they provide us, which enables us to improve on a daily basis. Your review is highly appreciated since it is essential in creating our brand.
Should you need any assistance from us in the future, feel free to let us know!
Great app. Works fine. Very handy when you need to automaticaly warn customers about product availability.
And great customer support.
Hi,
Thank you so much for your amazing feedback. We are truly glad our Customer Experience team was of help to you.
Should you need any other assistance, please do reach out at any time.
Have a lovely day! :)
They were able to fix and make the app work as expected. The only issue was not compatible with a WhatsApp app, so I change it to another WhatsApp app and it worked fine. SMS messages not working in HK. Thanks for your Support.
Hey there, thanks so much for the review and for sharing your feedback. We've flagged this as an improvement request to our Product Team. We can't say if/when this feature might be made available at the moment. If our product team decides to implement this, we'll get in touch!
Let me know if I can help with anything else.
This app falls short and has bugs. The support team have been useless (two weeks with no solutions).
First bug, the EMAIL WHEN AVAILABLE button will show on variants that are in stock (which is confusing).
Second bug, logo image keeps dropping from the email template.
I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.
Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Update 24.4.2020:
not recommended for two reasons:
1) they require you to have mailchimp or the other provider in order to actually send the emails - otherwise nothing will happen. I feel that that has not been communicated properly in the product description
2) this is the main reason I am giving a two star review: this app broke my page (due to including jQuery in a weird way). Generally, this is a big weakness of Shopify IMHO - the apps are not really aware of each other and just include jQuery 1000s of times; however this one BROKE the other jQuery inclusions, and I was not able to fix it
On the plus side, the support was quick to answer and clarify about Mailchimp.
I do not recommend this app anymore.
I looked for Notification Apps, and this one made a good impression (mainly because there were no scary reviews of notifications being sent out on accident). It has a dashboard with tracking, showing me which items customers are interested in (which was my goal).
I had to manually install it (modify the theme to add the button) - unfortunately onboarding is not well done when you run the app the first time, it is a bit confusing, the online help was not really helpful when the button did not show up - the code which needs to be added is (just beneath your add to cart button).
This information, fortunately, was present on the configuration screen.
I feel that the text entry fields for configuration of the templates are too small to be convenient - this is possibly something the developer could work on.
The sample notification is sent with an e-mail address "name" which I set, but the actual address is an e-mail owned by the developers. I am not sure what will happen with real notifications, but this is also something I did not expect.
Finally, I am happy with the pricing of this app.
Hello,
Thank you for providing us inputs. We care deeply for our merchants and we would love to make improvements in our app to make your experience even better next time. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.
Have a beautiful day!
Feel free to contact us whenever as we are always standing by to help.