Hulk: W magazynie , 35 recenzji

Ogólna ocena
4,4
Liczba recenzji z daną oceną
  • 69% ocen to oceny z 5 gwiazdkami
  • 14% ocen to oceny z 4 gwiazdkami
  • 0% ocen to oceny z 3 gwiazdkami
  • 3% ocen to oceny z 2 gwiazdkami
  • 14% ocen to oceny z 1 gwiazdkami
1 marzec 2024

Manoj fixed any issues within seconds of me asking, the app itself works great and cuts out a lot of customer service questions for us. Perfect.

The Screen Surgery
Wielka Brytania
9 miesięcy korzystania z aplikacji
13 luty 2024

We never even got to use the app. We reached out to the support team about helping us import and switch from another app. They replied to tell us they were working on it. We reached out no less than 4 different times over the following 3 weeks and every time kept being told that it was being resolved with top priority support. Well, now almost a month later, we still have not been able to use the app and customer support is clearly not planning to help us out in any way.

I'm guessing this app works fine if you do not already have an established store, but if you are looking to switch over to this app, just note that the customer support is lacking and doesn't follow up on tickets. We will update our review if they somehow ever make things right, but for now we need to.

Joco Records
Stany Zjednoczone
27 dni korzystania z aplikacji
7 luty 2024

It works as intended and sends periodic reports for new subscriptions.

Gamer's Dream
Holandia
Ponad 3 lata korzystania z aplikacji
17 listopad 2023

Atendimento super rápido e eficiente! O app funciona muito bem.

Herself
Brazylia
6 miesięcy korzystania z aplikacji
HulkApps.com odpowiedział(a) 4 grudzień 2023

Oi! É ótimo saber que você tem encontrado nosso atendimento ao cliente rápido e eficiente e que nosso aplicativo está trabalhando bem para você. Agradeço muito pela sua avaliação positiva e pelas 5 estrelas. Seu feedback tem um papel crucial em nos ajudar a melhorar nossos serviços. Continue aproveitando o nosso aplicativo!

Equipe HulkApps

11 grudzień 2023

good

Humane Blanks
Stany Zjednoczone
10 miesięcy korzystania z aplikacji
HulkApps.com odpowiedział(a) 12 grudzień 2023

Hi there! Thank you for dropping a 5-star review and for the brief yet powerful endorsement of our Restock & Back in Stock app. We at HulkApps are always committed to delivering quality services, and we are thrilled we hit the mark for you! We'd love to know more about your experience and how we can continue to exceed your expectations. Remember, your feedback is the driving force behind our improvements.

Best regards,
The HulkApps team

15 wrzesień 2023

Hulk Restock & Back in Stock is a game-changer! Seamless integration, real-time updates, and automated notifications make it a must-have for any Shopify store. It's boosted customer satisfaction and driven sales. Highly recommended!

Nicole Benisti
Kanada
Około 2 miesiące korzystania z aplikacji
HulkApps.com odpowiedział(a) 4 grudzień 2023

Hello,

Thank you so much for your wonderful review and for giving us a 5-star rating! We're thrilled to hear how Hulk Restock & Back in Stock has been a game-changer for your Shopify store. The fact that it's boosted customer satisfaction and driven sales for you is music to our ears!

Please know that your positive feedback gives us great motivation to continue delivering excellent service. If there's anything more you need or wish to share with us, please feel free to reach out. Your experience and suggestions mean a lot to us.

Once again, thank you for your commendations and for recommending us.

Best Regards,
The HulkApps Team

Edytowano 4 lipiec 2020

The app works occasionally - but whenever we've had more than a handful of notifications it only sends a few before completely giving up. We've check our notifications settings and they should all have gone out. In the end we've had to send nearly 1000 emails ourselves, and weeks later have had nothing apart from 'all seems to be working at our end' from support. We do understand that we may have misunderstood the ramifications of the notification settings, however, we have asked about this and have also had no response and there is next to know documentation to go with the app.

When it works its great, but there is also very little flexibility in the system. For example, having emailed people manually when the app failed, we can now see no way to cancel or disable old notifications in waiting, which basically renders the whole app useless as we've had to set the inventory parameters unrealistically high in order to prevent the emails from being arbitrarily triggered and our customers receiving extra emails.

We're going to stick with it for a little while longer to see if we can battle through, but with no change will have to move to something coded better, with more flexibility and better support.

The BIB Wine Company
Wielka Brytania
Prawie 4 lata korzystania z aplikacji
HulkApps.com odpowiedział(a) 11 listopad 2021

I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. Your review is very concerning to us. We would appreciate if you would contact our customer support team by responding to the latest ticket.

Thank you for letting us know about this. Your feedback helps us get better. We are looking into this issue and hope to resolve it promptly and accurately.

6 wrzesień 2022

I wish the interface let you export the restock alert for certain products only rather than the entire list. We also wish that if a product was in draft mode the email wouldn't be sent until the product is active again. We had a problem with the restock email going out when prepping the product page but the page was not live yet. But overall we are satisfied with this app.

Oil Life
Stany Zjednoczone
Prawie 3 lata korzystania z aplikacji
HulkApps.com odpowiedział(a) 16 wrzesień 2022

Hi there,

Thank you so much for your review and for the suggestions!

Make sure you add them to the Roadmap > Ideas section of our app; we review these each month and consult with our Improvement team to consider adding them in the future; if we decide to do so, you will be informed via the Updates section as well.

Feel free to reach out if you need any assistance!

Edytowano 31 sierpień 2022

It has everything I was looking for !, the application allows you to customize the notification email as well as the SMS in a quick and easy way, notifications arrive to my clients without delay and the application allows me to review reports from all clients subscribed to notifications . Before I had an application that notified by PUSH but it didn't work well and I did not notify my clients when an product was available again, with this application I know that my clients will be notified so that I do not lose sales. The technical support service is outstanding and friendly. -------------------------------------------------------------------------------------------------- ¡Tiene todo lo que buscaba!, la aplicación permite personalizar el correo de notificación al igual que el SMS de una manera rápida y fácil, las notificaciones llegan a mis clientes sin demora y la aplicación me permite revisar informes de todos los clientes suscritos a notificaciones. Antes tenia una aplicación que notificaba por PUSH pero no funcionaba bien y a mis clientes no les notificaba cuando un articulo estaba disponible nuevamente, con esta aplicación se que mis clientes estarán notificados haciendo que no pierda ventas. El servicio de soporte técnico es sobresaliente y amable.

Bsai Seguridad y Controles
Meksyk
Ponad 2 lata korzystania z aplikacji
HulkApps.com odpowiedział(a) 1 czerwiec 2022

Hi,

We appreciate your time and efforts to write such an amazing and detailed review! Thank you!

We are always so happy to assist you, so should you need any assistance from our team, please feel free to reach out to us at any time.

Have a great day ahead!

26 sierpień 2022

I migliori. Ottime app e un eccezionale servizio clienti! Gazie Manoj dell'aiuto e anche a tutti i suoi colleghi sempre efficienti.

ONECASHMERE
Włochy
Ponad 2 lata korzystania z aplikacji
HulkApps.com odpowiedział(a) 26 sierpień 2022

Grazie per il tuo meraviglioso feedback.
Siamo sicuri che Manoj amerà leggere questo.