The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Urban Monkey - India's Premium Snapback Cap and Headgear brand
ZERO SUPPORT, DASHBOARD DOESNT WORK, THE FUNNIEST THING IS I TRIED TO UPGRADE THE PLAN AND THE UPGRADED PAGE NEVER LOADS, LOL. EPIC FAIL, UNFORTUNATELY I HAVE LIKE 1000'S OF RESTOCK ALERTS BACKED UP WHICH I DONT WANT TO LOOSE.
I have been using this app for years. It generally works well but has some issues so considering to change.
1) it does not support Shopify multiple locations. If you stock up inventories for offline locations, this send notifications to online customers. No change seen after I reported
2) Dashboard is broken. The reports say I send one notification every day but this is wrong. No changed seen after I reported
We have used this app for a long time (2+ years) but over the past 6 months we have had serious performance issues. 1) The admin crashes and we can't even log in to view data or make changes. At one point this took a month for developers to fix. 2) Notification e-mails are not sent out in a timely manner. Sometimes customers receive the notification after item is sold out again. For companies at scale, I would recommend a different solution.